Ben Climo
Surrey,British Columbia
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Successful Owner/Operator with expertise in the Automotive Perfection industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner/Operator
Kustom Auto Refinishing/ Stonefish Boat Detailing
02.2007 - 10.2022
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Developed business plan, processes and procedures to provide superior service to customers.
Professional Driver
Private Duty
01.2002 - 06.2010
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained accurate logs of all deliveries and trips.
- Kept completely clean driving record with no reportable incidents.
- Completed routes efficiently and according to compliance rules.
- Operated Private Vehicle/ Limousine while following all safety protocols and procedures.
- Picked up loads and secured properly to maintain safety and avoid damaging products.
- Updated records with mileage, times and expenses.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Warehouse Supervisor
Puracleen
07.2002 - 10.2005
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw daily operations and shipping and handling processes.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Used warehouse management software to reconcile daily inventory.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Sales Representative
Wattyl Paints
02.1998 - 06.2002
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
West Vancouver Secondary School
West Vancouver, BC1989
Skills
- Mechanical Recoveries
- Operational Reporting
- Personnel Management
- Budget Development
- Operations Management
- Sales Negotiation
- Financial Planning
- Negotiation
- Relationship Management
- Strategic Planning
- Client Service
- Tradeshow Events
Languages
English
Professional Working
French
Elementary
Certification
Warehousing
Customer Service
Emergency Driver Training B.M.W
Swimming, Mountain Biking, Skiing, Golf, Reading
I enjoy the outdoors alot and enjoying my life. I will give most things a go or enhancing my life with books.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Owner/Operator
Kustom Auto Refinishing/ Stonefish Boat Detailing
02.2007 - 10.2022
Warehouse Supervisor
Puracleen
07.2002 - 10.2005
Professional Driver
Private Duty
01.2002 - 06.2010
Sales Representative
Wattyl Paints
02.1998 - 06.2002
West Vancouver Secondary School
Warehousing
Customer Service
Emergency Driver Training B.M.W
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