YILIN WANG
Surrey,British Columbia
Summary
Dynamic sales associate with a proven track record at Swarovski, excelling in customer service and relationship building. Recognized for enhancing store appeal and driving repeat business. Skilled in cash handling and data entry, demonstrating reliability and strong problem-solving abilities. Committed to teamwork and maintaining high standards in all tasks.
Overview
6
6
years of professional experience
Work History
Sales Associate
Swarovski
08.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Barista Trainee
YMCA Cafe
03.2023 - 06.2023
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Developed strong rapport with customers, fostering repeat business and loyalty to the establishment.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace.
Data Entry Clerk
International Financial Group
09.2017 - 09.2019
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Advise colleagues at the branch regarding their mistakes, according to the company guidelines.
Education
Bachelor of Science - Mathematics
University of British Columbia
Vancouver, BC05-2016
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Sales Associate
Swarovski
08.2023 - 01.2024
Barista Trainee
YMCA Cafe
03.2023 - 06.2023
Data Entry Clerk
International Financial Group
09.2017 - 09.2019
Bachelor of Science - Mathematics
University of British Columbia
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