Bella-Hope Catunto
Lowbanks,ON
Summary
I am looking to pursue in the field of social work; I am seeking to diversify my experiences by expanding on my skillset in challenging positions. I have worked with vulnerable populations and various mental health diagnoses. I have strong interpersonal skills and am able to work comfortably in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supportive Housing Stability Worker
London Cares
10.2023 - Current
- Provide intensive case management support to a consistent caseload.
- Working in a team environment, collaborate with other Housing Stability Workers to
provide additional case management support when needed using a strengths-based approach, support individuals and families to achieve stability in their home and community utilizing case management tools such as crisis plans, honest monthly budgets and guest management plans. - Support with crisis management, de-escalation, and conflict resolution in a team approach.
- Help residents establish personal goals and support them to achieve those outcomes through regular communication, organizing meaningful daily activities, connecting them
with other services (healthcare, addiction, trauma, employment, social, etc.), and creating proactive crisis support plans. - Participated in case conference with residents community supports to better support the individual.
- Facilitated communication between clients and other service providers.
Shelter Worker
London Cares
05.2023 - 09.2023
- Implement a low-barrier approach in combination with harm-reduction and housing-first principles
- Provide first-aid as needed within scope of training, overdose response
- Utilize knowledge of community resources to aid participants with system navigation.
- Assist clients with obtaining “paper-readiness” paperwork through the City of London
- Provide crisis intervention and emergency shelter services to participants
- Support marginalized individuals in London with housing, basic needs and advocacy
Relief
London Cares
04.2022 - 05.2023
- Trained to work in the roles of Housing First Street Outreach Worker and Shelter Worker
- Conduct mental health and risk assessments to assess the well-being of the individual and make appropriate referrals when necessary
- Daily input into databases (HIFIS) and completion of incident reports when necessary
Youth Outreach Student
London Intercommunity Health Centre
01.2023 - 04.2023
- Work with individuals experiencing addictions with the safe supply program (SOS)
- Observed Hepatitis C/HIV testing
- Work with HOMEBUS team to connect individuals to obtain medical supports.
- Develop and maintain relationships with community organizations to better meet the clients' needs
- Creating plans and working with clients in accordance of change in Maslows Hierarchy of needs
- Sociological imagination.
Resting Space Student
London Cares
01.2022 - 04.2022
- Assist clients to sort out options and develop plans of action while providing necessary support and assistance
- Provide crisis intervention and emergency shelter services
- Daily household tasks
- Crisis intervention, de-escalation when participants are escalated.
Education
Child and Youth Care -
Fanshawe College
London, Ontario05.2023
Skills
- General housekeeping
- Safe work practices
- Ability to problem solve
- De-escalation skills
- Able to work in a face-paced team dynamic
Certification
- Food Handlers
- First Aid and CPR Level C
- Safe Management Crisis Intervention
- G Class Driver's License
Timeline
Supportive Housing Stability Worker
London Cares
10.2023 - Current
Shelter Worker
London Cares
05.2023 - 09.2023
Youth Outreach Student
London Intercommunity Health Centre
01.2023 - 04.2023
Relief
London Cares
04.2022 - 05.2023
Resting Space Student
London Cares
01.2022 - 04.2022
Child and Youth Care -
Fanshawe College
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