Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bekzod Ashurov

North York,ON

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. High-energy waiter skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

6
6
years of professional experience

Work History

Dispatcher

CNU Logistics
Samarkand, Uzbekistan
03.2022 - 04.2023
  • Provided timely updates to customers regarding their orders or requests.
  • Updated records of driver locations, delays, and cancellations.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Resolved customer complaints related to service issues or delays.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.

Customer Service Operator

Yandex Eats
Samarkand, Uzbekistan
05.2021 - 02.2022
  • Handled customer complaints, providing appropriate solutions within the time limits.
  • Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Trained new employees in areas such as phone etiquette and basic job functions.

Cashier Assistant

Totus
Samarkand, Uzbekistan
12.2017 - 10.2018
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Resolved customer complaints regarding sales and service.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.

Restaurant Waiter

Totus
Samarkand, Uzbekistan
05.2017 - 11.2017
  • Greeted customers, provided menus and answered questions about menu items.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.

Education

Bachelor - Guide And Translation Services

Samarkand State Institute of Foreign Languages
Uzbekistan
07-2023

Some College (No Degree) - Aviation

Seneca College of Applied Arts And Technology
North York, ON

Skills

  • Complaint Resolution
  • Customer Service
  • Geographical Knowledge
  • Interpersonal Skills
  • Time Management Skills
  • Order Taking
  • Guest Relations Management
  • Positive and Professional

Languages

English
Professional
Russian
Native/ Bilingual
Uzbek
Native/ Bilingual

Timeline

Dispatcher

CNU Logistics
03.2022 - 04.2023

Customer Service Operator

Yandex Eats
05.2021 - 02.2022

Cashier Assistant

Totus
12.2017 - 10.2018

Restaurant Waiter

Totus
05.2017 - 11.2017

Bachelor - Guide And Translation Services

Samarkand State Institute of Foreign Languages

Some College (No Degree) - Aviation

Seneca College of Applied Arts And Technology
Bekzod Ashurov