BECKY ESOHE IYAMU
Regina,SASKATCHEWAN
Summary
Proven Sales and Marketing Administrator with a track record of enhancing customer satisfaction by 30% at Apex1 Integrated Services Limited. Skilled in inventory management and adept at leveraging excellent communication to resolve customer disputes effectively. Demonstrates a customer-focused approach and proficiency in supply chain coordination, driving significant improvements in sales and operations.
Overview
15
15
years of professional experience
Work History
Sales and Marketing Administrator
Apex1 Integrated Services Limited
01.2013 - 04.2024
- Manage and oversee daily operations of a mini gas station including inventory management, customer service and staff supervision
- Implement strategies to enhance customer satisfaction resulting in a 30% increase in positive feedback and repeat business
- Manage a team of five(5) employees including training and onboarding.
- Monitor inventory level including gas stock and accessories and ordering supply as needed, ensuring product availability.
- Manage supply chain logistics to ensure timely delivery of product.
- successfully resolved customer inquiries, complaints and dispute, maintaining a high level of satisfaction with the customers and my team
Sales Representative
IGI Logistics
02.2009 - 06.2012
- Sales of insurance products
- Using a relationship and networking building approach for product marketing.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased product sales by identifying and targeting the right audience through customers data analysis
Education
Post Graduate Certificate - Supply Chain Management
Saskatchewan Polytechnic
Regina, SK04.2025
Master of Science - Advertising And Public Relations Management
De Montfort University
Leicester,UK09.2023
Bachelor of Engineering - Chemical Engineering
University Of Benin
Benin City, Nigeria09.2006
Skills
- Excellent management and communication skills
- proficient in inventory management and supply chain coordination with the use of point of sales software(locally and remotely)
- customers focus approach with proven ability to handle challenging situation
Reading, volunteering
In my spare time reading fictional books and journals is a way of making the time count.
I find satisfaction in seeing others happy, so I volunteer when I can
Timeline
Sales and Marketing Administrator
Apex1 Integrated Services Limited
01.2013 - 04.2024
Sales Representative
IGI Logistics
02.2009 - 06.2012
Post Graduate Certificate - Supply Chain Management
Saskatchewan Polytechnic
Master of Science - Advertising And Public Relations Management
De Montfort University
Bachelor of Engineering - Chemical Engineering
University Of Benin
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