Becky Kemp
Lompoc
Summary
Outgoing and service-oriented professional seeking an entry-level position in a dynamic business environment. With strong customer service experience from KCS, I excel at building rapport with diverse guests, resolving issues promptly, and maintaining a positive atmosphere under pressure. Eager to leverage excellent communication skills, attention to detail, and reliability to contribute to exceptional guest experiences and support business operations.
Overview
16
16
years of professional experience
2000
2000
years of post-secondary education
Work History
Receptionist
Kemp Computer Solutions
Lompoc
03.2014 - 04.2016
- Greeted clients and visitors warmly, enhancing the company's professional image.
- Managed incoming calls, routing inquiries to appropriate departments efficiently.
- Scheduled appointments and meetings, optimizing executive calendars for productivity.
Customer Support Consultant
Micro Age
Santa Maria
10.2000 - 11.2001
- Assisted customers with product inquiries and technical support issues.
- Collaborated with team members to resolve complex customer concerns.
- Educated customers on product features and best practices for usage.
Education
Lompoc High School
Lompoc, CASkills
- Welcoming clients
- Call management
- Appointment scheduling
- Office administration
Timeline
Receptionist
Kemp Computer Solutions
03.2014 - 04.2016
Customer Support Consultant
Micro Age
10.2000 - 11.2001
Lompoc High School