Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Training & Development, Senior Trainer
California School Employee Association
06.2022 - Current
Identify training and development needs through root cause and gap analyses
Researched and wrote content
Managed projects with defined objectives, deliverables, and timelines
Prepared status reports and updates
Led and coordinated training conference of 2,000+ participants
Sourced for outside trainers as needed and negotiated contracts
Delivered high impact modules, webinars and workshops at meetings and conferences statewide
Created Train the Trainer curriculum to circulate statewide
Created and updated publications used statewide.
Analyzed training, student outcomes and course delivery metrics to produce reports for senior management.
Streamlined onboarding processes for new hires, accelerating their integration into job roles.
Compliance Analyst II
Hunt & Henriques, LLP
10.2018 - 05.2022
Ensure that firms operations and procedures meet government and banking industry compliance standards
Establish internal controls and auditing systems to identify, detect, and correct noncompliance
Prepare reports by collecting, analyzing, and summarizing information
Prepare and distribute detailed monthly, quarterly and yearly reports to clients
Work closely with HR to train employees on industry compliance requirements
Analyze and update existing compliance policies and related documentation
Maintaining firm roster of employee training, attestations, and attendance
Create merge templates in Microsoft Word and then attach them to a Document Template for daily use for the operations team
Assess staff performance; provide coaching and guidance to ensure maximum efficiency
Provide feedback to management on areas of improvement.
Monitored adherence to industry regulations, ensuring timely reporting of any discrepancies or violations.
Administrative Manager/ Part-Time Teacher
As-Safa Academy
08.2016 - 10.2018
Part time AP Government, History and Economics teacher for grades 9-12
Coordinated student activities and functions
Conducted conferences with parents and students to review progress, adjust academic plans, and renew enrollment
Created and maintained digital records for easy updating and retrieving
Supervised day-to-day operations of staff members
Implemented and enforced school, District, federal and state policy.
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Disputes/Human Resources
On-Site Software
02.2013 - 07.2016
Assisted property management companies and prospective property renters with credit and criminal background disputes
Conducted court research for cases related to: civil actions for possessions, tax liens, small claims and bankruptcies
Conducted court research for criminal cases, expungement and arrest records
Reviewed and screened applicant resumes to identify qualified candidates.
Analyzed and updated credit bureau dispute data
Developed and implemented onboarding and orientation programs for new employees.
Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
Developed and coordinated employee training programs to improve productivity and performance.
Education
Master of Arts - Public Administration, Public Management and Policy Analysis
California State University - East Bay
Hayward, CA
2017
Bachelor of Arts - U.S. History
California State University - East Bay
Hayward, CA
2014
Associate of Arts - Liberal Arts
De Anza College
Cupertino, CA
2010
Skills
Data Analysis
Administrative management
Policy analysis and management
Soft skills training
Organizational Development
Corporate Training Programs
Compliance and Risk management
Training & Development
Workshop coordination
Emotional Intelligence
Leadership Development
Employee Onboarding
References
Maricar Nakai, CSEA, Information Systems Operations Administrator, (408) 781-9506
Keri Salet, Attorney at Law, (510) 304-9958
Jennifer Johnson, Hunt & Henriques, LLP, Operations Manager, (408) 772-9710
Projects
Facing up to Homelessness, A research study for the City of Hayward examining the state of homelessness in Hayward., 2017 Campaign Manager Gonzales for School Board, Campaign manager for Shanthi Gonzales Oakland School Board District 6 2014.
Languages
Persian
Native or Bilingual
Timeline
Training & Development, Senior Trainer
California School Employee Association
06.2022 - Current
Compliance Analyst II
Hunt & Henriques, LLP
10.2018 - 05.2022
Administrative Manager/ Part-Time Teacher
As-Safa Academy
08.2016 - 10.2018
Disputes/Human Resources
On-Site Software
02.2013 - 07.2016
Master of Arts - Public Administration, Public Management and Policy Analysis
California State University - East Bay
Bachelor of Arts - U.S. History
California State University - East Bay
Associate of Arts - Liberal Arts
De Anza College
Similar Profiles
Lukas HendricksLukas Hendricks
Policy Manual Technician at California School Boards AssociationPolicy Manual Technician at California School Boards Association
Commercial Operation Supervisor at Pathward, National Association (Remote Employee)Commercial Operation Supervisor at Pathward, National Association (Remote Employee)