Balikis Soliudeen
Olds,Canada
Summary
Friendly and reliable professional with strong hospitality and customer service experience. Skilled in food service support, cashiering, and maintaining a clean and welcoming environment. Known for working well in team settings, assisting guests efficiently, and ensuring smooth daily operations. I am currently pursuing a Diploma in Applied Science (Agribusiness) and eager to contribute strong organizational and interpersonal skills to a school cafeteria team.
Overview
7
7
years of professional experience
Work History
Front Desk Attendant
Arc-View Investment Limited
01.2023 - 07.2025
- Welcomed and assisted guests, ensuring a positive first impression.
- Answered inquiries and resolved issues with professionalism.
- Maintained accurate records and supported smooth daily operations.
- Assisted in scheduling appointments and coordinating front desk activities.
- Monitored office supplies and ensured reception area remained tidy and organized.
- Collaborated with colleagues to enhance customer service efficiency.
Sales and Marketing Support
Sheraton Hotel
08.2020 - 12.2022
- Assisted in creating welcoming guest experiences in a busy hospitality setting.
- Collaborated with staff to meet guest needs quickly and efficiently.
- Supported customer service operations with a focus on satisfaction and retention.
- Helped prepare promotional materials and assisted in marketing campaigns.
- Conducted follow-ups with clients to encourage repeat business.
- Tracked customer feedback and reported insights to management.
Cashier / Food & Beverage Support
Segosh Hotel and Suites
10.2018 - 07.2020
- Handled cash, credit, and debit payments accurately and efficiently.
- Guests assisted food & beverage outlets, providing courteous service.
- Balanced daily transactions and organized cash records.
- Worked closely with kitchen and service staff to support smooth meal service.
- Assisted in training new staff on cashiering and customer service protocols.
- Ensured compliance with health and safety standards during service.
Education
Diploma - Applied Science, Agribusiness (Commerce Major)
Olds College of Agriculture & Technology
Olds, Alberta01.2027
Bachelor of Science - undefined
Les Cours Sonou University
01.2018
Skills
- Food service & meal assistance
- Cash handling & payment processing
- Customer service & communication
- Teamwork in fast-paced environments
- Cleaning & sanitizing work areas
- Time management & reliability
Community Service
Lagos Island Maternity Hospital, Outreach Lead, Maternal Health Care Support, Lagos, Nigeria, Organized donation drives to support newborns and mothers at Lagos Island Maternity Hospital.
Timeline
Front Desk Attendant
Arc-View Investment Limited
01.2023 - 07.2025
Sales and Marketing Support
Sheraton Hotel
08.2020 - 12.2022
Cashier / Food & Beverage Support
Segosh Hotel and Suites
10.2018 - 07.2020
Diploma - Applied Science, Agribusiness (Commerce Major)
Olds College of Agriculture & Technology
Bachelor of Science - undefined
Les Cours Sonou University