Manjot Kaur
Calgary,AB
Summary
Proven to excel in high-pressure environments, I leveraged my strong numeracy and exceptional customer service skills at Amazon to enhance customer satisfaction and streamline payment transactions. Adaptable and focused, I consistently maintained a welcoming atmosphere, significantly contributing to the company's reputation for excellence in guest services. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
1
1
year of professional experience
Work History
Front Desk Attendant
Yogen Fruz
09.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Business Administration Diploma - Human Resource Management
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Guest Services
- Cash Management
- Customer Focus
- Customer Relationship Management (CRM)
- Strong numeracy
- Financial shortage analysis
- Problem-Solving
- Customer Assistance
- Honest and Dependable
- Reliable and Responsible
- Adaptable and Flexible
- Cleaning and sanitizing
- Creative Thinking
- Customer Relations
Languages
English
Professional Working
Punjabi
Native or Bilingual
Timeline
Front Desk Attendant - Yogen Fruz
09.2024 - Current
Bow Valley College - Business Administration Diploma, Human Resource Management
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