Bawleen Kaur
Edmonton,AB
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
2
2
years of professional experience
Work History
Bakery Associate
Dufflet Pastries Wholesale Bakery
03.2023 - 03.2024
- Prepared and packaged bakery products, including bread, pastries, cakes, and cookies, ensuring quality and freshness by following established baking and preparation procedures.
- Assisted with inventory management by restocking bakery ingredients and supplies, contributing to efficient operations.
- Supported head bakers in preparing doughs, batters, and fillings according to recipes and production schedules.
- Monitored baking times and temperatures to maintain consistency and quality of bakery products.
- Contributed to the development of new recipes and products, receiving commendation for creative inputs.
- Maintained a hygienic environment, following sanitation guidelines and ensuring compliance with health regulations.
- Safely operated material handling equipment such as hand trucks, scissors lifts, walkies, and pallet jacks to move items and pallets.
- Utilized order sheets or pick lists to identify and gather products from warehouse shelves and storage areas.
- Accurately picked, packed, and labeled products for shipment based on customer orders and packing guidelines.
Crew Member
Mc Donalds
11.2022 - 02.2023
- Greeted customers in a friendly and welcoming manner, providing prompt and accurate service in accordance with company standards.
- Prepared food items according to recipes and customer specifications, maintaining quality and consistency.
- Operated cash register and processed transactions efficiently, handling payments and providing change accurately.
- Maintained cleanliness and organization of work area, including cooking equipment, dining area, and restrooms.
- Assisted in restocking inventory and performed routine cleaning tasks to ensure a well-maintained restaurant environment.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Crew Team Member
A&W
08.2022 - 11.2022
- Greeted customers warmly upon entry, providing friendly and efficient service.
- Took and prepared customer orders accurately and promptly, ensuring satisfaction.
- Operated cash register and processed transactions efficiently, handling payments and providing change accurately.
- Maintained cleanliness and organization of work area, including cooking equipment and dining area..
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Promoted a positive workplace culture through proactive collaboration with colleagues on various projects or initiatives within the restaurant setting.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
Education
Graduate Certificate - Business
Algoma University
Brampton, ONTARIO12.2023
Graduate Certificate - Human Resource Management
Algoma University
Brampton, ONTARIO04.2023
BBA - Commerce
Kalinga University
Chattisgarh, India06.2021
Skills
- Item Ticketing and Pricing
- Food Safety
- Locating Merchandise
- Exceeding Customer Expectations
- Adaptable and Flexible
- Store Policies and Procedures
- Safety and Cleanliness Standards
- Staff Support
- Microsoft Office
- Multitasking and Prioritization
- Pastry preparation
Timeline
Bakery Associate
Dufflet Pastries Wholesale Bakery
03.2023 - 03.2024
Crew Member
Mc Donalds
11.2022 - 02.2023
Crew Team Member
A&W
08.2022 - 11.2022
Graduate Certificate - Business
Algoma University
Graduate Certificate - Human Resource Management
Algoma University
BBA - Commerce
Kalinga University
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