Daizel Ojastro
Red Deer,AB
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
18
18
years of professional experience
Work History
Produce , Bakery , Deli and Dairy Frozen Associate
Walmart
09.2020 - Current
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Food Counter Attendant
WENDYS
05.2012 - 05.2013
- Managed multiple tasks in high-volume environment.
- Cleaned and maintained dining area and condiment stations.
- Maintained clean and organized appearance for restaurant areas to attract and retain customers.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Processed sales transactions using POS system.
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Processed customer orders and accurately entered into order system.
- Delivered items to guest tables and addressed and requests.
- Provided attentive service and proactively assessed guest needs.
- Monitored dining room inventory and replenished as necessary.
- Engaged in suggestive selling and other sales techniques.
Food Service Supervisor
MCDONALD'S
05.2013 - 09.2020
- Maintained health and food safety standards at all stages, from storage through delivery.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Ordered new supplies and food to maintain service levels.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Tracked food production levels, meal counts and supply costs.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Limited portion sizes and used garnishes to control food costs.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Assistant Manager
MCDONALD'S
09.2006 - 02.2012
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Achieved recognition for contribution to store success by optimizing sales.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
Breakfast Bar Attendant
Holiday Inn Express Hotel
Red deer, AB
11.2023 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Identified issues, analyzed information and provided solutions to problems.
- Worked effectively in fast-paced environments.
Education
PHARMACY ASSISTANT DIPLOMA - Pharmacy Assistant
ABM COLLEGE
Calgary, AB02.2023
Certificate - ACCOUNTING AND PAYROLL
ALBERTA BUSINESS AND HEALTH INSTITUTE (ABHI)
Red Deer, AB11.2020
Bachelor of Science - ACCOUNTING TECHNOLOGY
UNIVERSITY OF MAKATI
MAKATI, PHILIPPINES04.2003
Skills
- Ability to Lift 40 Pounds
- Engaging with Diverse Customers
- Item Ticketing and Pricing
- Computer Proficiency and Microsoft Office
- Exceeding Customer Expectations
- Handheld Computers
- Customer Satisfaction
- Merchandising and Display
- Cash Register Operations
- Food Safety Guidelines
- Hiring Procedures
- Deposit Preparation
- Managing Deliveries
- Menu Pricing and Writing
- Food and Beverage Service
- Supply Ordering and Management
- Payroll Preparation
- Safety Training
- Delivery Storage
- Service Training
- Labor and Food Cost Control
- Guest Satisfaction
- Suggestive Selling
- Corrective Actions
- Food Assembly Supervision
Timeline
Breakfast Bar Attendant
Holiday Inn Express Hotel
11.2023 - Current
Produce , Bakery , Deli and Dairy Frozen Associate
Walmart
09.2020 - Current
Food Service Supervisor
MCDONALD'S
05.2013 - 09.2020
Food Counter Attendant
WENDYS
05.2012 - 05.2013
Assistant Manager
MCDONALD'S
09.2006 - 02.2012
PHARMACY ASSISTANT DIPLOMA - Pharmacy Assistant
ABM COLLEGE
Certificate - ACCOUNTING AND PAYROLL
ALBERTA BUSINESS AND HEALTH INSTITUTE (ABHI)
Bachelor of Science - ACCOUNTING TECHNOLOGY
UNIVERSITY OF MAKATI
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