Basu Deb Saha

• Assisted customers in finding the best wireless solutions by selling cell phones and plans in different carriers, including SaskTel, Rogers, Fido, Bell, and Virgin plus
• Provided support for Rogers Xfinity internet, 5G Home internet, and SaskTel infiNET and maxTV bundles
• Discussed pricing, contract terms, and other details to reach an agreement with the customer
• Achieved an 28% year-over-year activations growth by cultivating strong customer relationships and expanding digital marketing strategy
• Generated $53,000 in annual sales of cell phone accessories, demonstrating strong product knowledge and sales acumen
• Maintained ongoing communication with existing customers to ensure satisfaction and identify potential upselling opportunities
• Tracked sales performance, analyzed data, and provided reports to management

Equivalent to a master’s degree as determined by World Education Services (WES), Toronto, ON