Compassionate bilingual caregiver dedicated to supporting individuals with physical, developmental, and behavioral needs. Expertise in trauma-informed care, emotional regulation, and fostering independence through structured routines. Committed to maintaining dignity and respect while ensuring client-centered support in residential settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Youth Support Worker
Beyond Behavioural Intervention (BBI)
Fredericton, NB
02.2025 - Current
Implement trauma-informed care strategies to support emotional regulation and reduce escalations
Use de-escalation techniques (NVCI/Mandt) to safely manage crises.
Provided individualized support to clients with developmental and behavioral needs, fostering personal growth in a residential setting.
Assisted clients with daily living activities, enhancing their independence in hygiene, dressing, meals, and routines.
Support individualized care plans and structured routines to promote the independence of the clients
Collaborated with supervisors and team members to maintain consistency and safety in care, ensuring the well-being of clients.
Document behaviours, incidents, and progress using clear, professional, judgment-free and neutral language.
Community Support Worker (Casual)
Capital Family Services
Fredericton, NB
09.2025 - 03.2026
Assisted clients with daily living activities, promoting independence and personal well-being
Facilitated independence by providing guidance and positive reinforcement, enhancing clients' self-sufficiency
Guided youth in developing independence and decision-making skills, fostering healthy routines in structured residential settings
Maintained a safe and structured environment for clients
Supported clients in maintaining emotional connections with their families
Built trust-based relationships through empathetic communication and active listening, promoting client engagement and support
Documented daily progress notes, mood tracking, and incident reports for supervisors and care teams
Volunteer Support Specialist
SOS Village des Enfants
Abidjan, Côte d'Ivoire
05.2022 - 04.2023
Delivered personalized care and support to adults with physical and developmental disabilities, enhancing their daily living experience
Assisted with daily living activities, including hygiene, feeding, and mobility
Supported emotional well-being through compassionate communication and active engagement
Ensured clean and safe living spaces for residents through consistent maintenance of common areas and organized supplies
Collaborated with staff to tailor daily routines to individual needs, promoting well-being and independence
Education
Bachelor's Degree -
University of New Brunswick
Fredericton, NB
01-2028
High School Diploma -
Fountain Mission International School
Abidjan, Côte d'Ivoire
01-2019
Skills
Crisis intervention and de-escalation
Trauma-informed care
Crisis management
Behavioral support
Crisis counseling
Medication administration
Crisis assessment
Report writing
Life skills coaching
Team collaboration
Bilingual communication (English & French)
Relationship building
Certification
CPR
MANDT
ASIST
NVCI
Volunteer Experience
Volunteer Support Specialist, SOS Village des Enfants, Abidjan, Côte d'Ivoire, 05/01/22, 04/01/23, Provided care and support to adults with physical and developmental disabilities., Assisted with daily living activities, including hygiene, feeding, and mobility., Supported emotional well-being through compassionate communication and active engagement., Helped maintain a safe, clean, and supportive environment for residents., Worked with staff to support daily routines and individual needs.
Accomplishments
Employee of the Month — Beyond Behavioral Intervention (BBI), April 2025 Employee of the Month — Beyond Behavioral Intervention (BBI), November 2025