Basit Abdul
Mississauga,ON
Summary
Dynamic leader with a proven track record at Waheed Transport, adept in transforming manual processes into digital efficiencies and enhancing customer satisfaction. Skilled in team leadership and time management, successfully managed staff and operations, ensuring top-notch service delivery and operational excellence.
Overview
1
1
year of professional experience
Work History
Manager
Waheed Transport
07.2023 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Successful conversion of Manual Record Keeping of passenger and carriage Transport Into Digital Record Keeping and its Maintenance.
- In addition to recording day to day expenses of business operations in the book of accounts of the company he maintained staff personal files and processed their monthly payroll.
- Stringent Monitoring of the Vehicles, Fuel Consumption and maintenance of vehicles using our ERP solution.
Education
BBA - Marketing Management
Toronto Metropolitan University
Toronto, NoneSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
English
Full Professional
Urdu
Native or Bilingual
Pashto
Native or Bilingual
Timeline
Manager
Waheed Transport
07.2023 - 12.2024
BBA - Marketing Management
Toronto Metropolitan University
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