Bashad Mahmood
Toronto,Canada
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Executive Assistant
Exloc Inc.
Toronto, Canada
10.2024 - Current
- Managed executive calendars, scheduled appointments, and coordinated meetings
- Handled incoming calls, emails, and client inquiries with professionalism
- Maintained accurate records and prepared confidential documents
- Supported office operations by organizing files and improving workflow efficiency
- Provided excellent customer service in a fast-paced office environment
Administrative Assistant
University of Toronto- Family Care Office
Toronto, Canada
10.2022 - 08.2024
- Provided front-line administrative support including answering calls, greeting visitors, and managing email correspondence
- Scheduled and coordinated meetings, appointments, and events for staff
- Maintained accurate records, organized files, and assisted with data entry into databases
- Managed office supplies inventory by checking stock to determine inventory level
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service
Education
Diploma - Office Administration–Health Services
Centennial College
Toronto, ON08-2026
Skills
- Front desk operations
- Customer service
- Appointment scheduling
- Time management and multitasking
- Communication skills
- Office administration
- MS Office Suite (Word, Excel, Outlook, PowerPoint)
- Proper phone etiquette
Timeline
Executive Assistant
Exloc Inc.
10.2024 - Current
Administrative Assistant
University of Toronto- Family Care Office
10.2022 - 08.2024
Diploma - Office Administration–Health Services
Centennial College
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