Professional with robust background in credit risk assessment and financial analysis. Skilled in data analysis and risk management as well as being able to deliver results in dynamic environments.
Overview
14
14
years of professional experience
Work History
Bilingual Senior Credit Analyst
Mercedes Benz Financial Services Canada
04.2019 - 02.2022
Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
Performed credit reviews on customers and corporations to assess financial conditions.
Applied MBFS credit policies and guidelines to make informed credit recommendations/decisions.
Clearly communicated credit decisions to dealers, either directly or through the ACE system, explaining the rationale behind each decision.
Maintained positive relationships with dealers to foster a strong team environment and achieve MBFS goals.
Managed a diverse portfolio of corporate clients while maintaining strong relationships and addressing their credit needs.
Contributed significantly to positive audit results by maintaining detailed documentation related to all aspects of the credit analysis process.
Offered insight to upper management regarding credit decisions.
Bilingual Senior Credit Analyst (commercial and consumer)
Ford Credit Canada Limited
03.2015 - 04.2019
Decision consumer and commercial credit applications by thoroughly analyzing credit and financial statements - complete an average of 50 deals daily
Achieved authorization to approve commercial accounts up to $250,000
Effectively sell the benefit of the company's value proposition to the dealers and maintain a consistent purchase policy based on dealer support, liquidation experience and management direction
Ensure service levels are met to provide high levels of dealer and customer satisfaction
Support Dealer Satisfaction Index (DSI) and Customer Satisfaction Index (CSI) initiatives
Work closely with Financial Service Managers (FSMs) to put deals together while developing and maintaining a strong business relationship
Bilingual Discrepancy Specialist
Ford Credit Canada Limited
02.2013 - 03.2015
Worked with dealers to answer questions and solve funding issues
Competently applied the most recent financing plans, programs and procedures
Effectively resolved complex funding issues for all products (retail, lease or Commercial Lease)
Ensured procedural compliance throughout the department in order to achieve 'Compliant' rating on all audits
Independently developed a Training Guide on the Commercial Lease product
Bilingual Discounter
Ford Credit Canada Limited
03.2012 - 02.2013
Discounted all retail, commercial and lease contracts
Processed all contracts on a daily basis
Ensured compliance with all applicable policies, procedures and guidelines
Bilingual Administrative Assistant
Alliance Française de Toronto
10.2007 - 11.2010
Effectively promoted and advertised French lessons to existing and new customers
Managed the enrollment process
Achieved high customer satisfaction by creating positive experiences with customers both in person and on the phone
Education
Bachelor of Business - Minor in Marketing
Universite La Rochelle
05.2007
Bachelor of Business - Major in Economics
Universite Paris XI
05.2006
Skills
Curious and willing to learn
Committed
Great attention to detail
Organized
Ability to multi-task
Team player
Critical thinker
Languages
English
Native or Bilingual
French
Native or Bilingual
Polish
Native or Bilingual
Timeline
Bilingual Senior Credit Analyst
Mercedes Benz Financial Services Canada
04.2019 - 02.2022
Bilingual Senior Credit Analyst (commercial and consumer)
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea
Customer Service Representative at Concentrix (Mercedes Benz Financial Services)Customer Service Representative at Concentrix (Mercedes Benz Financial Services)