Barsa Moura
RED DEER, ALBERTA,AB
Summary
Proven track record in enhancing customer experiences and streamlining operations, notably at Walmart. Adept in team collaboration and maintaining high safety standards, demonstrating exceptional communication and multitasking abilities. Excelled in roles requiring attention to detail and a strong commitment to teamwork, achieving consistent results in high-pressure environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cashier Assistant
Walmart
04.2024 - Current
- Greets all customers in a polite and friendly manner.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
Dietary Aide
Silvera for Seniors Retirement Living Home
05.2020 - 06.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Voluntary
Brown Bagging for Calgary’s Kids
02.2020 - 03.2020
- Set up and organized the kitchen following strict food safety guidelines.
- Performed cleaning duties, including dishwashing and sanitizing all kitchen items and equipment.
- Prepared ingredients for sandwiches, salads, fruits, vegetables, and baked goods.
- Met daily number requirements.
- Worked as part of a team and followed the direction of the kitchen coordinator.
Analyst
Accretive Health Service Company
07.2011 - 03.2012
- Managed denial-related claims (Denial Management).
- Contacted insurance companies for claims status and refunds.
- Consistently met daily target levels with high quality
- Prepared production reports, attendance sheets, and handled the team in the absence of the team leader.
Office Administration (Senior Associate)
Xerox Pvt. Ltd Company
05.2014 - 12.2016
- Managed Medical, Dental, and Vision documentation for clients' insurance coverage programs.
- Analyzed process-level reports.
- Assisted new employees in acclimating to the work environment.
- Responsible for training plans, mentoring, cross-training, and providing feedback.
Education
Bachelor of Arts - Arts
Vivekanand Collage
Delhi University07.2011
Skills
- Certified Early Childhood Educator Level 1, with foundational knowledge of child development
- Ability to work independently or in a team setting
- Attention to detail with knowledge of proper safety procedures
- Excellent customer service skills with a strong commitment to cooperative teamwork
- Excellent communication skills
- Self-motivated and quick to learn
- Ability to multi-task, set priorities, and manage time effectively
Languages
English
Full Professional
Hindi
Native or Bilingual
Urdu
Full Professional
Punjabi
Professional Working
Certification
- Alberta Child Care Staff Certification Level 1
- Standard Child/infant/Adult CPR And First Aid Certificate
- WHMIS
- Advanced Food Safety Certificate
- Police Criminal Record Check
Timeline
Cashier Assistant
Walmart
04.2024 - Current
Dietary Aide
Silvera for Seniors Retirement Living Home
05.2020 - 06.2021
Voluntary
Brown Bagging for Calgary’s Kids
02.2020 - 03.2020
Office Administration (Senior Associate)
Xerox Pvt. Ltd Company
05.2014 - 12.2016
Analyst
Accretive Health Service Company
07.2011 - 03.2012
Bachelor of Arts - Arts
Vivekanand Collage
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