Barbara Lachmann
douro-dummer,Ontario
Summary
Experienced sales manager delivering team development, driving growth, and ensuring high performance. Committed to mentoring and effective communication, leading to improved client education and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Surplus Furniture
Peterborough, Ontario
06.2017 - Current
- Trained and mentored junior sales personnel for role success and development.
- Managed team performance with regular training and feedback sessions.
- Conducted sales consultations, educating clients on product offerings.
- Provided technical support, addressing customer inquiries about features and capabilities.
- Held meetings to review monthly goals with staff.
- Supported team members in driving growth and development.
Education
High School Diploma -
Kenner Collegiate
Peterborough, ON06-1991
Skills
- Sales training
- Performance management
- Client education
- Technical support
- Goal setting
- Customer relationship management
- Team development
- Problem solving
- Strategic planning
- Effective communication
- Leadership skills
- Time management
- Conflict resolution
- Decision making
- Recruiting and interviewing
- Shift scheduling
- Staff training and development
- Customer service
- Staff development
- Expense tracking
- Documentation and reporting
- Inventory management
- Performance evaluations
- Sales techniques
- Relationship building
- Sales management
- Schedule preparation
- Safety procedures
- Operations management
- Coaching and mentoring
- Staff management
Accomplishments
- Top 10 in the company Surplus Furniture 2019 and 2021.
- Top in written, delivered, financed and warranty sales for multiple months.
- I have won 3 company trips to Las Vegas for excellence in sales
Certification
- Emergency First Aid CPR A + AED
- expires Sept 2028
References
References available upon request.
Timeline
Manager
Surplus Furniture
06.2017 - Current
High School Diploma -
Kenner Collegiate