Parth Jain
Ottawa,ON
Summary
Dynamic retail and sales professional with over 5 years of experience in enhancing store operations, driving sales performance, and providing outstanding customer service. Proven expertise in team coordination, merchandising, inventory management, and executing effective promotional strategies. Committed to fostering a positive shopping experience while achieving organizational goals. Adept at adapting to fast-paced environments and leveraging strong communication skills to build lasting customer relationships.
Overview
6
6
years of professional experience
Work History
Assitant Store/Sales Manager
Surplus Furniture & Mattress Warehouse
09.2024 - Current
- Assisted the Store Manager in daily operations and independently oversaw store functions during their absence.
- Managed opening/closing procedures, cash handling, banking, safety protocols, and loss prevention activities.
- Supported recruitment efforts by screening candidates, conducting interviews, and helping with staff scheduling and training.
- Led and coached Sales Associates to achieve store targets, improving sales performance and customer engagement.
- Maintained inventory accuracy through receiving, price adjustments, stock management, and coordination of merchandise flow.
- Ensured high visual merchandising standards by organizing product displays and maintaining a clean, appealing showroom.
- Drove sales growth by meeting personal and store sales goals, executing promotions, and delivering knowledgeable product presentations.
- Resolved customer concerns professionally, ensuring a positive customer experience and escalating issues when necessary.
Marketing Representative
Canadian Tire Financial Services
01.2024 - 06.2024
- Engaged customers in-store to explain and highlight the advantages of Canadian Tire's credit card offerings.
- Actively promoted and sold credit cards, consistently achieving or surpassing sales targets and quotas.
- Assisted customers with the credit card application process, ensuring all information was accurate and complete.
- Provided outstanding customer service, effectively addressing questions and concerns to improve the shopping experience.
- Adhered to company policies and legal regulations related to credit card sales, ensuring customer privacy and data protection.
- Set up and maintained promotional displays and materials to attract customer interest in credit card products.
Retail Supervisor
Mobil
09.2022 - 12.2023
- Assist customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Coordinating merchandising displays, signage and sales enablement.
- Support inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
- Maintain store and fuel outlet under full handling code 2007.
- Identify opportunities to upsell products or promote current promotions to increase sales and enhance customer satisfaction.
- Address customer concerns or complaints promptly and professionally, seeking assistance from management when necessary.
- Collaborate with team members to ensure a seamless and efficient workflow during shifts.
Senior Marketing Coordinator
Akums Drugs & Pharmaceuticals Limited
02.2021 - 07.2022
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build a corporate presence on Facebook, and Instagram.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
Brand Marketing Coordinator
Safexpress Private Limited
11.2019 - 01.2021
- Coordinate trade show appearances to increase brand exposure and generate leads for sales teams.
- Ensure consistency of branding elements across all touchpoints by maintaining a comprehensive style guide for internal use.
- Manage relationships with external vendors, ensuring timely delivery of materials and services.
- Provide administrative support to the marketing team by maintaining databases, tracking projects progress, scheduling meetings
- Compiling consumer feedback from various sources including surveys helping create better-targeted content and campaigns.
Education
Business Management – 2 Years Ontario College Post Graduate Certificate -
Fanshawe College
12.2023
Bachelor of Business Administration - undefined
GGSIPU University
08.2019
Skills
- Sales & Revenue Growth
- Leadership & Team Development
- Retail Operations Management
- Customer Service Excellence
- Marketing & Promotions
- Inventory & Merchandising Control
- Problem-Solving & Decision-Making
- Technical Skills (MS Office & CRM)
- Communication & Interpersonal Skills
HOBBIES AND INTERESTS
- Online Marketplace Sales & Purchasing: Actively buy and sell products through online marketplaces, including sourcing items through auctions and evaluating product value.
- Fitness, Wellness & Adventure: Committed to a healthy lifestyle through fitness and wellness activities; enjoy adventure and outdoor challenges that reflect discipline, courage, and strong goal-setting.
Timeline
Assitant Store/Sales Manager
Surplus Furniture & Mattress Warehouse
09.2024 - Current
Marketing Representative
Canadian Tire Financial Services
01.2024 - 06.2024
Retail Supervisor
Mobil
09.2022 - 12.2023
Senior Marketing Coordinator
Akums Drugs & Pharmaceuticals Limited
02.2021 - 07.2022
Brand Marketing Coordinator
Safexpress Private Limited
11.2019 - 01.2021
Bachelor of Business Administration - undefined
GGSIPU University
Business Management – 2 Years Ontario College Post Graduate Certificate -
Fanshawe College