Summary
Overview
Work History
Education
Skills
Timeline
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Barbara Harden

Madison

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

22
22
years of professional experience

Work History

Manager

CVS Pharmacy
09.2003 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

No Degree - Business

Ivy Tech Community College of Indiana
Madison IN
05-2001

High School Diploma -

MCHS
Madison IN
05-1999

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Task delegation
  • Documentation and reporting
  • Sales techniques
  • Budget control

Timeline

Manager

CVS Pharmacy
09.2003 - Current

No Degree - Business

Ivy Tech Community College of Indiana

High School Diploma -

MCHS

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Barbara Harden