Barbara Hamilton
Summary
My attention to customer service is paramount. I have had 23 years of experience working closely with the tenants of a Class-A commercial complex. During that time, I was responsible for the maintenance of the building fitness facility, ensuring all equipment was safe and the space was kept sanitized and orderly.
I was the Chief Fire Warden, responsible for the annual training of Tenant Fire Wardens. I organized "Lunch and Learns," as well as the seasonal Lunchtime Concert Series (in the outdoor amphitheatre). Further, I planned many additional tenant events including Christmas tenant brunches, Earth Day activities, and Bike-To-Work-Safely workshops.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Property Administrator
QuadReal Property Group
01.2016 - 12.2021
Managed accounts receivable including diligent collection of monthly rent, additional services charge backs, and the preparation of monthly reports with attention to strict timelines. Worked collaboratively with lease admin to ensure tenant area certifications and insurance certificates were complete, compliant, and up to date. Preparation and distribution of year-end reconciliations and new rents via letters and mail merges. Maintained contact list of key tenant decision makers to facilitate the flow of information from the property management office to the tenancies. Updated Real Data waste tracking information based on supplier hauling records provided from outside contractors (Waste, Organics and Recycling) in keeping with LEED requirements. Maintained lease files and accounts receivable files.
Property Administrator
Bentall (Bentall Kennedy LP)
01.2001 - 12.2016
Assumed the same role and responsibilities as above during the company's transition of ownership.
Education
Bachelor of Arts - Physical Education
University of Ottawa
Ottawa, ON04.1985
Associate of Arts - Social Sciences
CeGep De L'Outaouais (Heritage Campus)
Hull, Canada05.1982
Skills
Organized, detail-oriented, pro-active, strong interpersonal skills, reliable and accountable
Proficient with Microsoft Office (Word, Excel)
Financial Software: Yardi (CRM), JD Edwards, Oracle
Languages
English
Full Professional
French
Limited Working
Certification
St. John's Ambulance - First-Aid Theory (2020)
Additional Certifications related to Fire Warden Training, Accessability Training/Environment Orientation and Awareness, OHS Training (Occupational Health and Safety) and WHMIS Training.
Fitness, Health and Wellness
Fitness - Running, biking, weight-lifting, paddle boarding, swimming.
Reading, fiction/non-fiction.
Meditation.
Active member of the Bahai Faith, various areas of community service including participation in study circles.
Timeline
Property Administrator
QuadReal Property Group
01.2016 - 12.2021
Property Administrator
Bentall (Bentall Kennedy LP)
01.2001 - 12.2016
Bachelor of Arts - Physical Education
University of Ottawa
Associate of Arts - Social Sciences
CeGep De L'Outaouais (Heritage Campus)
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