Summary
Overview
Work History
Education
Skills
Additional Information - Summary
Languages
Timeline
Generic

Barbara Ford

Sturgeon Falls,ON

Summary

A position in a results-orientated company that seeks an ambitious and career conscious person, where acquired skills and education will be utilized toward growth and advancement. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 8+ years of experience building community and developing social skills through incremental therapeutic techniques.

Overview

15
15
years of professional experience

Work History

Shelter Support Worker

The Warming Centre
11.2023 - Current
  • Mentor clients by providing guidance, sharing best practices and modelling effective client-centered care techniques
  • Monitor health conditions and reporting changes to appropriate medical professionals
  • Administered Life-saving procedures in over-dose situations.
  • Established trusting relationships with clients through empathetic communication and active listening. Always maintaining professional boundaries.
  • Provided referrals and guidance to social services and resources within the community

Personal Support Worker

Care Partners and V.O.N
01.2016 - 09.2018
  • Perform personal hygiene on my clients, assist in making sure medication is taken, tidy house, shop, make sure my clients environment is safe for them, change catheters, monitor vitals
  • I promote as much independence as possible so my clients may remain in their home as long as possible
  • I listen, as sometimes that is all a client needs, someone to listen.

Social Service Worker and Community and Justice Services and Mental Health and Addictions Placements

NBRHC - Forensic Unit
01.2013 - 01.2015
  • These 3 placements combined total 2 years
  • I worked with Pamela Green, Dual Diagnosis Specialist and Case Manager
  • I conducted check in meetings with clients on disposition orders, I attended court dates, I worked with the ACTT Team, I created the Relapse Prevention Program that was initiated with inpatients at the NBRHC
  • This was a group that met once a week for 6 weeks to work through this program
  • I participated in many more areas that would be beneficial to this job opportunity.

Personal Support Worker placement and Consolidation

Water's Edge
01.2012 - 01.2013
  • This placement and consolidation totaled 600 hours
  • During this time I performed all duties that a PSW would perform
  • Personal hygiene, Feeding, activities co-ordination, charting, listening, showing compassion and empathy while maintaining a professional standard.

Assistant Manager

Veritasse Coffee Bar
01.2009 - 01.2010
  • Counter/cash, set up and close
  • Payroll, deposits, ordering and receiving, invoicing paying suppliers.

Education

Community And Justice Services

Canadore College
North Bay
09.2015

Social Service Worker

Canadore College
North Bay, On
09.2013

Diploma - Mental Health And Addictions

Canadore College
01.2011

Personal Support Worker

Canadore College
North Bay
09.2010

High School Diploma -

AN Myer Secondary School
Niagara Falls, On
01.1997

Skills

  • Daily living support
  • Organizing, troubleshooting, behavioral support, cultural sensitivity
  • Clean driving record, professional boundaries, confidentiality and privacy, Health and safety awareness

Additional Information - Summary

25 years in the customer service industry along with 15 years supervisory experience. Outstanding organizational and communication skills. I am a high-energy, enthusiastic and dependable, individual who excels in challenging, sensitive and competitive environments. I am compassionate and empathetic. Flexible with hours needed as not all hours in the Social work and Health Care field can be scheduled. Graduate of the Social Service Worker Program from Canadore College and am eligible to be registered with the Ontario Governing Body of Social Workers and Social Service Workers. Manage Community clothing room. Volunteer with West Nipissing Community outreach team to assist our homeless population. Manage a Community mental health and awareness group.

Languages

English
Full Professional

Timeline

Shelter Support Worker

The Warming Centre
11.2023 - Current

Personal Support Worker

Care Partners and V.O.N
01.2016 - 09.2018

Social Service Worker and Community and Justice Services and Mental Health and Addictions Placements

NBRHC - Forensic Unit
01.2013 - 01.2015

Personal Support Worker placement and Consolidation

Water's Edge
01.2012 - 01.2013

Assistant Manager

Veritasse Coffee Bar
01.2009 - 01.2010

Community And Justice Services

Canadore College

Social Service Worker

Canadore College

Diploma - Mental Health And Addictions

Canadore College

Personal Support Worker

Canadore College

High School Diploma -

AN Myer Secondary School
Barbara Ford