Ba Quoc Anh Pham

• Promoted customer experiences by reviewing exceptional services and keeping the inviting environment.
• Increased the repeat business by offering good promotion and building relationship with clients.
• Performed efficiently and accurately in financial management and cash transaction.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Increased the revenue of store by making recommendations products and accompanied services to customers.
• Memorized orders of clients and always desired to meet the customers demand.
• Controlled the clean and organized workspace to provide a safety and hygienic work environment.

• Helped salespersons understand what's foreigner demand, resulting the increased revenue from international clients.
• Prioritized helping foreign customers and desired to have conversation with them to build the repeat business.
• Streamlined booking processes by getting requests, handling on the system and assisting in online transaction prompt assistance during busy periods.
• Increased sales by building strong customer relationships and providing excellent service.
• Built the rapport with colleagues to create a supportive work environment and maximise the productivity in sales.
• Had a background knowledge in some airlines and tourism.

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• Developed original ideas for social media post that aligned with potential customers, increasing the brand awareness.
• Streamlined content production process by making an outline, finding materials and editing.
• Kept abreast to most of up-to-date information to get higher engagement rates.
• Produced engaging and error-free content by exceptional writing and editing skills.
• Analyzed data and identify the trends to offer the potential content strategy for company.
• Had a fundamental background of using editor tools like Canva or Words.