Bansi Bhalani
Brampton,ON
Summary
Motivated professional with successful background in the field offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.
Overview
5
5
years of professional experience
Work History
Head Cashier
Ladipere
Toronto, Ontario
03.2023 - 12.2024
- Assisted other departments when needed by providing additional support during busy periods.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Coached employees on best practices for handling customer complaints quickly and effectively.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
Sales Associate
Reliance
Ahemdabad, India
06.2020 - 09.2022
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
Education
Bachelor of Science - Biotechnology
CHARUSAT University
Ahemdabad, India07-2021
Associate of Applied Science - Biological Sciences
Centennial College
Scarborough Skills
- Cash handling
- Customer service
- Inventory management
- Team leadership
- Problem solving
- Stock management
- Hospitality and accommodation
- Verbal/written communication
Timeline
Head Cashier
Ladipere
03.2023 - 12.2024
Sales Associate
Reliance
06.2020 - 09.2022
Bachelor of Science - Biotechnology
CHARUSAT University
Associate of Applied Science - Biological Sciences
Centennial College