Balpreet Singh
Courtenay,BC
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Cashier /Customer Service Representative
Shell Gas Station
11.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Store Standards
Walmart
05.2023 - 09.2023
- Enhanced customer satisfaction with efficient cart retrieval and organization for easy access.
- Promoted a safe shopping environment by promptly addressing spills and hazards in store areas.
- Performed regular maintenance on equipment such as carts and cleaning tools to ensure optimal functionality.
Customer Service Representative
Bhive Workspace
05.2021 - 06.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Associate of Arts - Arts
North Island College
Courtenay, BC05.2025
Skills
- Customer Service
- Cash Handling
- Time Management Skills
- Loss Prevention
- Cleaning and Sanitizing
Languages
English
Professional Working
Timeline
Cashier /Customer Service Representative
Shell Gas Station
11.2023 - Current
Store Standards
Walmart
05.2023 - 09.2023
Customer Service Representative
Bhive Workspace
05.2021 - 06.2022
Associate of Arts - Arts
North Island College
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