Narinder Mahal
Surrey
Summary
Professional healthcare advocate with strong communication and interpersonal skills. Proven ability to foster positive patient relationships and enhance patient experience. Reliable team player adept at adapting to changing needs and delivering consistent results. Skilled in active listening, conflict resolution, and providing compassionate care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Ambassador
Fraser Health Authority
02.2023 - Current
- Streamlined check-in procedures at registration desks while maintaining accuracy in documentation of patient information.
- Served as a knowledgeable resource for patients regarding hospital policies, procedures, services, and available resources.
- Improved hospital''s reputation for excellent patient care by consistently delivering compassionate assistance to patients and families.
- Assisted with the development of patient-centered initiatives aimed at improving overall quality of care within the organization.
Health Care Aide
Fraser Health Authority
01.2020 - 12.2023
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Health Care Aide
ParaMed Home Health Care
01.2015 - 12.2020
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Health Care Aide
Harinder Kaur Bugra
01.2012 - 12.2015
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Health Care Aide
Revera Home Health
05.2011 - 12.2015
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Health Care Aide
Comcare Health Services
01.2010 - 12.2011
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Health Care Aide
Delta Home Support
02.2010 - 02.2010
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
Education
Diploma - Health Care Aide
Cdi College
Surrey, BC10-2009
Skills
- Professionalism and ethics
- Medical terminology
- Data entry proficiency
- Appointment scheduling
Languages
Hindi
Full Professional
English
Full Professional
Punjabi
Native or Bilingual
Certification
Food Safe Certification
Timeline
Patient Ambassador
Fraser Health Authority
02.2023 - Current
Health Care Aide
Fraser Health Authority
01.2020 - 12.2023
Health Care Aide
ParaMed Home Health Care
01.2015 - 12.2020
Health Care Aide
Harinder Kaur Bugra
01.2012 - 12.2015
Health Care Aide
Revera Home Health
05.2011 - 12.2015
Health Care Aide
Delta Home Support
02.2010 - 02.2010
Health Care Aide
Comcare Health Services
01.2010 - 12.2011
Diploma - Health Care Aide
Cdi College
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