Amikjot Singh
Edmonton
Summary
Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in Desired Position role.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Manager
Mcdonald’s
2023 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Security Forces Member
Balck Bird
2023 - Current
- Identified and reported suspicious activity to prevent security incidents.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Patrolled grounds to monitor status and safety of premises.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Monitored personnel access and maintained accurate security records.
- Responded to emergency situations quickly and calmly for professional support.
- Conducted background checks on new personnel to certify security clearance.
Education
Business Administration
Norquest College
EdmontonSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Customer relationship management (CRM)
- Workforce management
- Safety procedures
- Operations management
Languages
English
Professional Working
Certification
- Health and safety
- Best customer service
- Teamwork and leaderhsip
Timeline
Manager
Mcdonald’s
2023 - Current
Security Forces Member
Balck Bird
2023 - Current
Business Administration
Norquest College
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