Baljinder Singh
Thunder Bay,ON
Summary
Proven leader and effective problem-solver with a track record of optimizing team performance and project efficiency at Shell. Excelled in fostering cross-departmental collaboration and securing favorable vendor contracts, demonstrating exceptional negotiation and teamwork skills. Committed to enhancing customer service and operational cost reduction, achieving significant improvements in workplace environment and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assingment Manager
Shell
Toronto, ON
01.2024 - 02.2025
- Conducted regular performance reviews of team members, recognizing achievements and addressing areas for improvement.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
- Ensured compliance with industry best practices, company policies, and regulatory requirements throughout all assigned projects.
- Served as a key liaison between multiple departments involved in project initiatives, fostering cross-departmental collaboration toward common goals.
- Managed budget allocation and resource planning, optimizing utilization and reducing operational costs.
Retail Worker
Shell Gas Station
Toronto, ON
09.2022 - 02.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Concierge
Paragon Security
Toronto
01.2022 - 08.2022
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
High School Diploma - Tourism And Hospitality
Alpha College
04.2023
Skills
- Deadline oriented
- Positive attitude
- Teamwork
- Time management
- Teamwork and collaboration
- Problem-solving
- Customer service
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Icon
Certification
Security guard
CPR
Smart serve
Timeline
Assingment Manager
Shell
01.2024 - 02.2025
Retail Worker
Shell Gas Station
09.2022 - 02.2024
Concierge
Paragon Security
01.2022 - 08.2022
High School Diploma - Tourism And Hospitality
Alpha College