Baljinder Singh
Thunder Bay
Summary
Proven leader and effective problem-solver with a track record of optimizing team performance and project efficiency at Shell. Excelled in fostering cross-departmental collaboration and securing favorable vendor contracts, demonstrating exceptional negotiation and teamwork skills. Committed to enhancing customer service and operational cost reduction, achieving significant improvements in workplace environment and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assingment Manager
Shell
02.2024 - Current
- Conducted regular performance reviews of team members, recognizing achievements and addressing areas for improvement.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
- Ensured compliance with industry best practices, company policies, and regulatory requirements throughout all assigned projects.
- Served as a key liaison between multiple departments involved in project initiatives, fostering cross-departmental collaboration toward common goals.
- Managed budget allocation and resource planning, optimizing utilization and reducing operational costs.
Gas Station Attendant
Shell
01.2022 - 02.2023
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
Education
High School Diploma - Tourism And Hospitality
Alpha College
04.2023
Skills
- Deadline oriented
- Positive attitude
- Teamwork
- Time management
- Teamwork and collaboration
- Problem-solving
- Customer service
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Security guard
CPR
Smart serve
Timeline
Assingment Manager
Shell
02.2024 - Current
Gas Station Attendant
Shell
01.2022 - 02.2023
High School Diploma - Tourism And Hospitality
Alpha College
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