Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Baljinder Sandhu

Mississauga,Canada

Summary

  • Skilled IT professional of over 25 years for IT & Telecommunications, Banking & Insurance industries, Engineering, Home Automation and Solar, Hospitality, Marketing, Auto, Retail, HR and Industry Standards.
  • Specialized in Solution Architect & Integration related projects – CRM, ERP & Legacy Systems using Cloud, Web-Services/API & Microsoft.net Distributed Architecture.
  • Customer focused with strong business knowledge in various verticals
  • Strong design, analytical, project management/planning, decision-making and problem-solving skills.
  • Followed Agile methodologies and traditional project management principles depending on the organization and nature of the project.
  • Highly motivated, degree qualified and a certified professional.
  • Excellent team player and also have ability to work independently.
  • Strong Leadership, interpersonal, exceptional verbal and written communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Salesforce Architect

CSA Group Inc.
07.2019 - Current
  • Inhouse Salesforce Technical consultant to foresee the work of the external vendor during implementation and continuous improvement activities
  • Work as a conduit between SI vendor technical team(s), CSA Integration & Architecture team and CSA Business product owner team members
  • Work on Salesforce communities store/onDemand portals for CSA Standards available to non-registered visitors and registered CSA customers of the community site
  • Salesforce CloudCraze B2B Commerce cloud post implementation, development and support
  • Support integrations with CyberSource, Vitrium for DRM policies, MuleSoft, Solr Search, Pardot
  • Implemented Fonteva – Events and training product installed on Salesforce
  • Designed and implemented process for Continuous Integration with Salesforce and Bitbucket pipelines between DEV/QA Sandboxes and Production environment
  • Handle day to day and biweekly Release Management tasks during Sprint deployments

Senior Salesforce Technical Consultant

Shared ServicesCanada
04.2019 - 07.2019
  • Enhancements to community portal of “Cloud Brokering Service” that is being used by internal clients of Shared Services Canada
  • Improved various Approval Process, Flows, Process Builder and Workflows

Senior Salesforce Developer/Consultant

Great West Life
01.2018 - 05.2019
  • Salesforce lightning components integration project for Service Cloud agents with the goal being to get member benefits from various legacy systems
  • Salesforce communities for Plan members and Sponsors
  • Single-Sign-On design and implementation project for Sponsor plan members
  • Maintenance and enhancements of Service Cloud using Apex, Visualforce and Salesforce Lightning
  • Involved in Proof of concepts for future projects on the roadmap

Senior Salesforce Developer/Consultant

ADP
10.2017 - 01.2018
  • Lead developer consultant on Salesforce Communities implementation
  • Working closely with the Product development team Salesforce Communities being developed for the ADP customers
  • Building a custom community using Visualforce pages, Apex classes, Process flows, reports
  • Leading change management process with deployments using ANT and Change sets.
  • Conga Composer implementation

Education

Certificate - Data Science

Sheridan College
Mississauga, ON
08.2019

Master of Engineering - Information Systems

University of Technology
Sydney, Australia
12.1998

Bachelor of Engineering - Electronics

Bangalore University
Bangalore, India
07.1995

Skills

    CRM: salesforcecom, Vlocity, CloudCraze B2B Commerce Cloud, Selligent, Applix

    Languages: Apex, MSNET using VBNet/C#, Visual Basic 60

    Web Development: Salesforce Lightning, Visualforce Pages, ASPNET, ASP, HTML, CSS, AJAX, JavaScript and VBScript, Visual Basic 60, XML and SOAP

    Database: Oracle, SQL Server, PL/SQL, SOQL, SOSL

    Development Tools: Visual Studio Code, forcecom ide, MS Visual Studio, Selligent Xi, Applix Dev Studio

    Other: Apex Data loader, ANT, GitHub, Bitbucket, SourceTree, IIS, MS Project Manager, Agile methodology, UML, Visual Source Safe, SVN, Visio Professional, IBM Websphere Cast Iron, Crystal Reports

Certification

Salesforce Certified System Architect

Salesforce Certified Application Architect

Salesforce Certified Identity and Access Management Architect

Salesforce Certified Integration Architect

Salesforce Certified Development Lifecycle and Deployment Architect

Salesforce Certified Sharing and Visibility Architect

Salesforce Certified Data Architect

Salesforce Certified Platform Developer 1

Salesforce Certified Force.com Developer (DEV 401)

Salesforce Certified Administrator (ADM 201)

Salesforce Certified Platform App Builder

Vlocity Certified Administrator

MCP - Microsoft VB.NET (70-305)

P.Eng (Professional Engineers Ontario)

Timeline

Salesforce Architect

CSA Group Inc.
07.2019 - Current

Senior Salesforce Technical Consultant

Shared ServicesCanada
04.2019 - 07.2019

Senior Salesforce Developer/Consultant

Great West Life
01.2018 - 05.2019

Senior Salesforce Developer/Consultant

ADP
10.2017 - 01.2018

Certificate - Data Science

Sheridan College

Master of Engineering - Information Systems

University of Technology

Bachelor of Engineering - Electronics

Bangalore University

Salesforce Certified System Architect

Salesforce Certified Application Architect

Salesforce Certified Identity and Access Management Architect

Salesforce Certified Integration Architect

Salesforce Certified Development Lifecycle and Deployment Architect

Salesforce Certified Sharing and Visibility Architect

Salesforce Certified Data Architect

Salesforce Certified Platform Developer 1

Salesforce Certified Force.com Developer (DEV 401)

Salesforce Certified Administrator (ADM 201)

Salesforce Certified Platform App Builder

Vlocity Certified Administrator

MCP - Microsoft VB.NET (70-305)

P.Eng (Professional Engineers Ontario)

Baljinder Sandhu