Baldish Kaur Bansal
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Sajjanwalia Astro Centre
01.2022 - 12.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
Assistant Manager
Arvind Enterprises
01.2021 - 12.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Manager
Sajjanwalia Astro Centre
06.2020 - 12.2020
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
Education
Post-Degree Certificate - Digital Marketing
I.K.Gujral Punjab Technical University
Jalandhar, Punjab India05.2021
Bachelor of Science - Information Technology
Guru Nanak Dev University
Amritsar, Punjab India05.2020
Skills
- Financial Management
- Business Administration
- Performance Management
- Expense Tracking
- Marketing
- Staff Development
- Project Management
- Sales Techniques
- Complex Problem-Solving
- Performance Evaluations
- Time Management
- Customer Relationship Management
- Problem Solving
- Organizational Skills
- Decision Making
- Good Judgment
- Team Development
Languages
English
Professional Working
Punjabi
Professional Working
Hindi
Full Professional
Certification
Cosmetology, Fastway Beauty Training Institute Salon & Academy - 6 Months
Timeline
Manager
Sajjanwalia Astro Centre
01.2022 - 12.2023
Assistant Manager
Arvind Enterprises
01.2021 - 12.2021
Manager
Sajjanwalia Astro Centre
06.2020 - 12.2020
Post-Degree Certificate - Digital Marketing
I.K.Gujral Punjab Technical University
Bachelor of Science - Information Technology
Guru Nanak Dev University
Cosmetology, Fastway Beauty Training Institute Salon & Academy - 6 Months
Similar Profiles
Nicole DuguayNicole Duguay
Sales Associate at Astro Design CentreSales Associate at Astro Design Centre
Pratap PatilPratap Patil
Food Product Developer (Intern) at Astro Food Research CentreFood Product Developer (Intern) at Astro Food Research Centre
Sean FinnertySean Finnerty
Laborer at Rekortan Astro TurfLaborer at Rekortan Astro Turf