Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bailey Prodonick

Morinville,AB

Summary

Perpetually demonstrating a willingness to assist costumers and foster positive patron relationships through knowledge of products and promotions. Always maintaining a welcoming and friendly environment. Competent at Overseeing floor operations in management absence. Ready for a new position where attention to detail and strong communication skills are required and recognized. Motivated to exceed expectations and deliver exceptional service to meet all costumer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Security Guard

Pure Life Cannabis Corp.
Edmonton, AB
01.2019 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Supervisor

Starbucks
St. Albert, AB
11.2013 - 01.2019
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
  • Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.

Education

High School Diploma -

Bellerose Composite High School
St. Albert, AB
06.2014

Skills

  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Workplace Safety
  • Incident Reporting
  • Security procedures knowledge
  • Complex Problem-Solving

Certification

  • Certified Yoga Instructor

Timeline

Security Guard

Pure Life Cannabis Corp.
01.2019 - Current

Supervisor

Starbucks
11.2013 - 01.2019

High School Diploma -

Bellerose Composite High School
  • Certified Yoga Instructor
Bailey Prodonick