Bailey Button
Owen Sound ,ON
Summary
At Elsie's Diner, I excelled in a high-pressure environment, showcasing my ability to multitask and maintain composure, ensuring customer satisfaction. My strong customer service skills and adeptness at accurate money handling enhanced dining experiences, fostering warm relationships with regulars and significantly improving service efficiency.
Overview
3
3
years of professional experience
Work History
Waitress/Server
Elsie's Diner
Springmount
05.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Inspected dishes and utensils for cleanliness.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Owen Sound District Secondary School
Owen Sound07-2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Menu memorization
- Order accuracy
- Accurate money handling
Languages
English
Professional Working
Interests
Currently working towards my Specialist High Skills Major in Sports Leadership and Athletics
Timeline
Waitress/Server
Elsie's Diner
05.2022 - Current
High School Diploma -
Owen Sound District Secondary School