Bahareh Pashm Foroush
Cashier
Toronto,Canada
Summary
Experienced customer service professional with 5+ years of expertise in customer engagement, problem-solving, and leadership. Proven track record of improving operational efficiency and enhancing customer satisfaction, specifically in non-profit and community-focused environments. Adept at managing diverse client needs, particularly when working with vulnerable populations. Skilled in inventory management, process optimization, and compliance. Dedicated to creating a welcoming environment and delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Retail and Customer Service Associate
New Circle Community
04.2024 - Current
- Managed check-in and check-out processes for clients, ensuring efficient service and data accuracy in the SUMAC database
- Assisted refugees by guiding them to available resources, helping them navigate the system, and ensuring their needs were met.
- Communicated effectively with non-native English speakers, ensuring clarity and understanding in all interactions
- I categorized all donations accurately, hung them properly, and displayed them according to community guidelines while I organized and sorted them.
- Provided excellent customer service by warmly greeting clients and addressing any concerns or issues promptly.
Customer Service Assistant
Cigdem Patisserie
01.2019 - 01.2021
- Take customer orders, handle transactions, and ensure accuracy and efficiency at checkout
- Arrange fresh baked goods for display, making sure they are presented attractively and restocked regularly
- Package bakery items neatly, ensuring that products are handled with care to maintain quality
- Assist in organizing backroom inventory and bringing items out to the front as needed
- Ensure that all tools and equipment used for service are sanitized regularly
- Help restock ingredients or baking supplies as needed
- Turkey
Education
Certificate - Customer Service
Centennial College
01.2024
Skills
- Customer engagement and problem resolution
- Effective communication with diverse populations
- Inventory management
- Sorting
- Merchandise organization
- Check-in and check-out procedures
- Database management
- Microsoft Office proficiency
Timeline
Retail and Customer Service Associate
New Circle Community
04.2024 - Current
Customer Service Assistant
Cigdem Patisserie
01.2019 - 01.2021
Certificate - Customer Service
Centennial College
Similar Profiles
Oluwagbotemi OgungbileOluwagbotemi Ogungbile
Volunteer at Walden Circle Community CenterVolunteer at Walden Circle Community Center
Hope WarrenHope Warren
Case management/recovery coach at Arbor Circle Community-based RecoveryCase management/recovery coach at Arbor Circle Community-based Recovery
LaVonne G. MundyLaVonne G. Mundy
Charge Nurse Skilled Rehabilitation Unit at Mercy Circle Retirement CommunityCharge Nurse Skilled Rehabilitation Unit at Mercy Circle Retirement Community