BABATUNDE OYEYEMI
Winnipeg
Summary
I am a diligent, empathetic, and supportive individual who firmly believes in the equality and sanctity of every person. With exceptional interpersonal and communication skills, I am committed to fostering the growth and development of individuals I work with by providing comprehensive emotional, psychological, physical, and intellectual support. As a team player, I strive to maintain a professional demeanor and consistently deliver results, and my strong work ethic and dedication will enable me to meet or exceed any expectations placed upon me.
Overview
8
8
years of professional experience
Work History
Direct Support Worker
Department of Family and Children Services
10.2024 - Current
- Conducted regular assessments of clients'' progress, adjusting care plans as needed to promote ongoing improvement.
- Assisted clients with daily living activities, promoting self-sufficiency and personal growth.
- Maintained open lines of communication between team members, ensuring timely updates on client progress or concerns.
- Maintained accurate documentation of client interactions, progress, and incidents for thorough record-keeping purposes.
Banquest Server
Canad Inns
05.2024 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
Customer Service Agent
BODEL AUTO DIRECT
01.2024 - 03.2024
- Involved in daily transactions with customers interested in purchasing vehicles
- Attending to and responding to customer complaints and resolving them
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Support Worker
Gateway Residential Adult Home
08.2020 - 07.2023
- Assist individuals by teaching necessary life skills and encouraging them to participate independently as much as possible
- Engage clients in various experiences through daily activities
- Assist with clinical appointments, family services, and transportation
- Provide personal care to clients as required, such as bathing, dressing, and personal hygiene
- Ensure all case records and files are maintained correctly and confidentially
Youth and Children Support Worker
Gateway child and youth center
05.2017 - 07.2020
- Maintain notes on children and assist in developing service plans focused on achieving goals
- Supervise recreational activities for children and organize workshops related to education, employment, and self-development
- Assist in crisis intervention by redirecting negative behaviors and fostering civic engagement with community members
- Serve as an advocate for children in the community and government agencies
Education
Bachelor’s in social work - Social Work
University of Manitoba
07.2027
Associate of Science - Journalism And Mass Communication
Federal Polytechnic Offa
12.2021
Grade 12 Certificate -
West African School Certificate
06.2014
Skills
- Customer Service
- Problem Resolution
- Outstanding communication skills
- Call center experience
- Empathetic and genuine
- Microsoft Office Suite proficiency
- Documentation And Reporting
- Computer Proficiency
References
- Gbemisola Ayelabola, Supervisor, Felix child&youth-place, +234 7045098776, Ayelabolagbemisola@gmail.com
- Tosin Olurankinse, Lead Hands, Gateway residential/home, +2348143354183, oluwatomllolaolurankinse@gmail.com
Contact
Winnipeg, MB R2G0L8
Education
Lagos, Nigeria,Kwara State, Nigeria,true,Winnipeg, MB
Available Checks License
- Current Satisfactory Criminal record check
- Current Satisfactory Adult Abuse Registry check
- Current Satisfactory Child Abuse Registry check
- Emergency First Aid and CPR / AED Level C, Winnipeg, Manitoba
- CPI Verbal Intervention
- Workplace Hazardous Materials Information System
- Smart Choices Certification
- Proven skills in teaching, facilitation, and handling various age groups
- Working with LEVEL 4 Youths
- Working with emotional and behavioral challenges
Timeline
Direct Support Worker
Department of Family and Children Services
10.2024 - Current
Banquest Server
Canad Inns
05.2024 - Current
Customer Service Agent
BODEL AUTO DIRECT
01.2024 - 03.2024
Support Worker
Gateway Residential Adult Home
08.2020 - 07.2023
Youth and Children Support Worker
Gateway child and youth center
05.2017 - 07.2020
Associate of Science - Journalism And Mass Communication
Federal Polytechnic Offa
Grade 12 Certificate -
West African School Certificate
Bachelor’s in social work - Social Work
University of Manitoba
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