Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Articles
Books
Timeline
Generic
Babak Nemati

Babak Nemati

North Vancouver ,BC

Summary

Store Manager at Dollarama with expertise in organizational development and employee training. Enhanced team performance and customer engagement through strategic planning and effective recruitment. Proficient in retail inventory management and sales strategy implementation, fostering a collaborative team environment. Dedicated to operational excellence and maximizing staff productivity. Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Store Manager

Dollarama
Vancouver, British Columbia
01.2024 - Current
  • Developed weekly work schedules for store personnel to optimize staff availability.
  • Managed daily banking activities, including deposits and withdrawals, ensuring accuracy.
  • Recruited, trained, and supervised new employees to enhance team performance.
  • Updated POS system with new products and promotional offers to improve customer engagement.

Department Manager

Walamrt
North Vancouver, British Columbia
01.2023 - 01.2025
  • Oversaw merchandising and display efforts, enhancing product visibility and appeal.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Developed and maintained relationships with key stakeholders, including suppliers, customers, and team members.

Education

Master of Arts - Leadership in Business

Trinity Western University
Langley, None
08-2024

MBA - Strategic Management

Payam Noor
10-2011

Skills

  • Organizational development
  • Project management
  • Employee training
  • Strategic planning
  • Change management
  • Team building
  • Customer service
  • Recruiting and hiring
  • Retail inventory management
  • Loss prevention
  • Product merchandising
  • Sales strategies
  • Problem-solving
  • Flexible schedule
  • Market analysis

Certification

  • Certificate of Marketing and the role of in Pricing in Marketing (2010)
  • Certificate of Paper Presentation in International Conference of Management, Culture and economic development (2015)
  • Certificate of Communication Skills (2019)
  • Certificate of Paper Presentation in management tools & technique conference (2020)
  • Certificate of conference proceeding publication in 3rd international conference on accounting & management (2021)
  • Certificate of Article acceptance in Future studies journal (2022)
  • Certificate of Sales management and marketing Program (2022)

Affiliations

  • Reviewer of Asian Journal of Advances in Research 72022
  • Reviewer of Journal of Global Research in Education and Social Science 24-Mar-2022
  • Reviewer of Journal of Economics, Management and Trade 28-Feb-2022
  • Reviewer of Journal of Pharmaceutical Research International 11-Feb-2022
  • Reviewer of Asian Journal of Economics, Business and Accounting 8-Dec-2021
  • Honored to receive the Certificate of Quality Management EFQM end of the British Institute of ITCC
  • Honored to receive a certificate of graduation from the Institute of Project Management PMBOK 2008 ITCC UK
  • Master degree from ITCC Britain Institute on PMBOK and MS Project.

Articles

  • Identification and prioritizing of infrastructures project portfolio management implementation from the perspective of Iranian project managers International journal of Science Commerce and Humanities · April 8, 2013
  • An investigation on relationship between CRM and organizational learning through knowledge management: A case study of Tehran travel agency, Management Science Letters · Mar 19, 2013 https://www.growingscience.com/msl/Vol3/msl_2013_14.pdf March 2013
  • The Effect of KM implementation on organizational performance with balanced scorecard methodology, Management Science Letters · Feb 11, 2013 https://www.growingscience.com/msl/Vol3/msl_2013_9.pdf
  • Improving Maslow’s Hierarchy of Needs: New Approach to needs hierarchy, Applied mathematics in Engineering, Management and Technology · Jan 1, 2013 http://pupc.ir/up/92/2/1367263424.pdf
  • Analyzing e-service quality in service-based website by E-SERVQUAL, Management Science Letters · Mar 11, 2012
  • Analyzing effects of service encounter quality on customer satisfaction in banking industry, Management Science Letters · Feb 18, 2012 https://www.growingscience.com/msl/Vol2/msl_2011_115.pdf

Books

  • Leadership For The New Female Manager, by Babak Nemati | Sold by: Amazon.com.ca ULC | Sep 13 2023
  • Iranian Economic Sanctions and Construction Industry sales Growth, by Babak Nemati | Sold by: Amazon.com.ca ULC | Jan 29 2023
  • Job satisfaction and intellectual capital, by Babak Nemati | Sold by: Amazon.com.ca ULC | Feb 12 2023
  • Banking Service quality, customer Loyalty and satisfaction, by Babak Nemati | Sold by: Amazon.com.ca ULC | Jan 30 2023
  • Integrated service management model and Customer Loyalty, by Babak Nemati | Sold by: Amazon.com.ca ULC | Jul 12 2023
  • Quality Work life and Organizational Knowledge, by Babak Nemati | Sold by: Amazon.com.ca ULC | Jan 31 2023
  • Are social marketing influencing on customer loyalty?, by babak nemati | Sold by: Amazon.com.ca ULC | Jan 3 2023
  • Marketing mix and customer satisfaction, by Babak Nemati | Sold by: Amazon.com.ca ULC | Feb 12 2023
  • Affective Commitment and Customer Relationship Management, by Babak Nemati | Sold by: Amazon.com.ca ULC | Feb 12 2023

Timeline

Store Manager

Dollarama
01.2024 - Current

Department Manager

Walamrt
01.2023 - 01.2025

Master of Arts - Leadership in Business

Trinity Western University

MBA - Strategic Management

Payam Noor
Babak Nemati