Summary
Overview
Work History
Education
Skills
Timeline
Generic

Orothai Saengratsamy

Riverbank

Summary

Dynamic operations manager with a proven track record at Auntie Anne's Pretzels, enhancing customer experiences and streamlining workflows. Skilled in budget analysis and staff development, I fostered a motivated team, achieving operational efficiency and cost reductions. Adept at multitasking, I excel in creating positive work environments while driving organizational success.

Overview

19
19
years of professional experience

Work History

Store Manager

Dollar Tree Distribution Center
06.2024 - 03.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

GM

Auntie Anne's Pretzels
03.2006 - 06.2024
  • Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
  • Fostered a positive work environment to improve team morale and productivity levels.
  • Reduced costs with thorough budget analysis and strategic financial planning.
  • Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.

Education

Ged -

Banning High
Banning, CA

Skills

  • Operations management
  • Organizational development
  • Marketing expertise
  • Staff training and development
  • Staff development
  • Employee development
  • Efficient multi-tasker

Timeline

Store Manager

Dollar Tree Distribution Center
06.2024 - 03.2025

GM

Auntie Anne's Pretzels
03.2006 - 06.2024

Ged -

Banning High

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Orothai Saengratsamy