Nathalia Ordonez
Business Administrator Management
Lethbridge,AB
Summary
Friendly passionate person who enjoys serving others with positive attitude and looking to solve problems in a proficient way. Looking to share different abilities to develop a professional life with an organization whose values and prospects match desired goals; at the same time, always helping and contributing to society.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Liquor Clerk
Lou's Liquor
10.2021 - Current
- Engaged in friendly conversations with costumer to provide excellent service.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Received payments by cash, credit and personal check and remitted correct change.
- Ability to follow procedures and policies regarding sale of Liquor.
- Performed tasks of stocking and distributing over 2 orders around shop; dealing with over 5-10 costumers.
Server
Mediterranean Grill West
04.2020 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
El Comal
05.2018 - 08.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Diploma - Administrative Business Management
Lethbridge Collegiate Institute
Lethbridge, AB 01.2020 - 05.2023
Skills
Cash register operation
Organization
Multitasking Abilities
Teamwork and Collaboration
Relationship building
Fluent in both English and Spanish
Time management
Verbal and written communication
Emotional intelligence
Costumer Service
Active Learning
Active Listening
Certification
Pro Serve
Timeline
Pro Serve
09-2022
Liquor Clerk
Lou's Liquor
10.2021 - Current
Server
Mediterranean Grill West
04.2020 - 07.2021
Diploma - Administrative Business Management
Lethbridge Collegiate Institute
01.2020 - 05.2023
Server
El Comal
05.2018 - 08.2019