Randy Rhoades
Rocky Mountain House
Summary
Liquor Store Clerk with expertise in cash register systems. Dependable and reliable, offering an exceptional record of flexibility and attendance. Focused and adept at helping customer locate products while providing knowledgable recommendations. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with attention to individual needs.
Overview
1
1
year of professional experience
Work History
Liquor Clerk
Evergreen Coop Liquor Store
03.2023 - 02.2024
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed cash transactions accurately and efficiently, ensuring prompt service for all patrons.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Facilitated successful promotional events within the store that increased awareness of new products and boosted sales revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
- Handled customer inquiries professionally, resolving issues promptly to maintain positive relationships.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Collaborated with fellow team members to optimize workflow during peak hours, resulting in shorter wait times for customers.
- Contributed to loss prevention efforts by vigilantly monitoring sales floor for potential theft or security concerns.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Enhanced customer satisfaction by providing knowledgeable recommendations on various liquor products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Assisted customers with locating desired items, leading to higher sales and improved customer experience.
- Monitored customers for signs of security concerns and escalated issues to management.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted thorough ID checks to ensure compliance with legal age requirements for liquor purchases, promoting responsible alcohol consumption.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Fort Saskatchewan High School
Fort Saskatchewan, AB06.1981
3rd Class Power Engineering - Chemical Plant Operations
Nait
Edmonton, AB09.1997
Skills
- Ability to Lift 50 pounds
- Valid ProServe
- Store Policies and Procedures
- Product Recommendations
- Customer Assistance
- Security Practices
- Cash Drawer Management
- Reliable and Responsible
- Honest and Dependable
- Friendly and Helpful
- Store Opening and Closing
- Safety and Cleanliness Standards
- Identification checks
- Promotional support
- Cash Handling
- Register Opening and Closing
Languages
Timeline
Liquor Clerk
Evergreen Coop Liquor Store
03.2023 - 02.2024
High School Diploma -
Fort Saskatchewan High School
3rd Class Power Engineering - Chemical Plant Operations
Nait
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