Azucena Gonzalez
Mothers Market & Kitchen
Costa Mesa
2
Languages
4
years of professional experience
Support professional prepared for role requiring effective communication and problem-solving capabilities. Known for enhancing customer satisfaction through timely and accurate support. Reliable team player with focus on adapting to changing needs and delivering consistent results.
Work History
Retail Sales Associate
1 Year 1 Month- Assisted customers in locating products and providing tailored recommendations to enhance shopping experience.
- Provided bilingual customer support in both English and Spanish to assist a diverse range of shoppers and enhance their satisfaction.
- Resolved customer issues and processed returns/refunds efficiently to strengthen customer loyalty.
- Handled cash, credit, and check transactions with accuracy in cash drawer management at shift start and end.
- Restocked shelves, organized products, and kept the sales floor clean and visually appealing.
- Collaborated with team to achieve daily store objectives and support operations during peak periods.
- Adjusted to a flexible schedule and took on additional shifts to fulfill business requirements.
Retail Sales Associate
3 Years- Greeted customers and proactively assisted with product location and purchasing needs
- Operated POS register for high-volume cash, check, and credit transactions, ensuring accuracy and efficiency
- Streamlined checkout procedures, reducing wait times and enhancing client satisfaction
- Restocked and organized front-end merchandise, maintaining full shelves and appealing displays for customers
- Ensured secure handling of cash payments and checked for bill fraud to prevent loss
- Collaborated with team members to maintain store cleanliness, stock levels, and support achievement of sales targets
Education
High School Diploma
Skills
Customer satisfaction
Organization
Microsoft office
Software troubleshooting
Phone etiquette
Multitasking
Time management
Active listening
Languages
English
Spanish
Timeline
Retail Sales Associate
Mothers Market & Kitchen
04.2024 - 05.2025Read More
Retail Sales Associate
Smart And Final
12.2020 - 12.2023Read More
Estancia High School
High School Diploma
Read More