Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Azad

Kitchener,ON

Summary

Customer-oriented General Manager with years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager (Store Manager)

Domino’s Pizza
01.2021 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Assistant Manager

Domino’s Pizza
09.2019 - 12.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Server

Cafe Coffee Day
01.2018 - 06.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Restaurant Manager

Yummies Delicious
01.2017 - 12.2017
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

General Arts and Science -

Conestoga College of Applied Arts And Technology
04.2020

High School Diploma -

A.N. Gujral Senior Secondary School, India
04.2017

Matriculation -

A.N. Gujral Senior Secondary School, India
04.2015

No Degree - Diploma in Commercial Food Production

Rana Cooking School
Jalandhar, Punjab, India
11-2018

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Staff Training
  • Inventory Control
  • Staff Supervision
  • Customer Relationship Management
  • Team player
  • Time management
  • Customer relations

Certification


  • SMART SERVE
  • FOOD HANDLER
  • ISHE (International Society for Hospitality Education)

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

General Manager (Store Manager)

Domino’s Pizza
01.2021 - Current

Assistant Manager

Domino’s Pizza
09.2019 - 12.2020

Server

Cafe Coffee Day
01.2018 - 06.2018

Restaurant Manager

Yummies Delicious
01.2017 - 12.2017

High School Diploma -

A.N. Gujral Senior Secondary School, India

Matriculation -

A.N. Gujral Senior Secondary School, India

General Arts and Science -

Conestoga College of Applied Arts And Technology

No Degree - Diploma in Commercial Food Production

Rana Cooking School

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