Ayushi Patel
Toronto,ON
Summary
Driven professional with proven expertise in POS System Operation and exceptional teamwork skills, honed at Home Depot and R & B Denims Ltd. Excelled in customer satisfaction, achieving positive feedback through effective complaint resolution and technical support. Demonstrated mastery in inventory control and collaboration, significantly enhancing team efficiency and performance.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Home Depot
03.2023 - 06.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Helped as a cashier with cash and card transactions on POS
- Solved problems with products and services by providing customers with technical support.
Team Member
R & B Denims Ltd.
04.2021 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Diploma - Human Resource Management
George Brown College
Toronto, ON08.2024
MBA - Finance
Uka Tarsadia University
India04.2022
BBA - Finance
Uka Tarsadia University
India04.2020
Skills
- POS System Operation
- Inventory Control
- Account Management
- Book Keeping
- Proficiency in MS office, Powerpoint, Excel and Access
- Cash Handling
- Refund Handling
- Book keeping
- Teamwork and Collaboration
- Data Entry
Timeline
Customer Service Associate
Home Depot
03.2023 - 06.2024
Team Member
R & B Denims Ltd.
04.2021 - 07.2022
Diploma - Human Resource Management
George Brown College
MBA - Finance
Uka Tarsadia University
BBA - Finance
Uka Tarsadia University
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