Amandeep Singh
Toronto,Canada
Summary
Accomplished in customer service, consistently excelled at PVR Cinemas by enhancing customer satisfaction and efficiently resolving complaints, resulting in positive feedback. Expertise in POS system operation and talent for fostering team collaboration played a significant role in meeting monthly targets and streamlining workflow. Blend of technical proficiency and interpersonal excellence has been instrumental in success.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
PVR Cinemas
04.2023 - 07.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback
- Maintained a high level of product knowledge, providing accurate information to customers
- Answered customer telephone calls promptly to avoid on-hold wait times
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency
- Improved customer experience by maintaining high level of product knowledge and sharing it effectively
Warehouse Worker
GSAI
01.2022 - 02.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Education
Tourism -Travel Studies -
Humber College
Toronto, ON09.2024
Sales And Team Management - Marketing Management (Professional Sales Option)
Sviet Collage
Punjab09.2022
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Complaint Handling
- POS System Operation
- Money handling abilities
- POS Systems and Ordering
- Platforms
- Inventory Control
- Teamwork and Collaboration
Languages
English
Hindi
Punjabi
Timeline
Customer Service Associate
PVR Cinemas
04.2023 - 07.2024
Warehouse Worker
GSAI
01.2022 - 02.2023
Sales And Team Management - Marketing Management (Professional Sales Option)
Sviet Collage
Tourism -Travel Studies -
Humber College
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