Ayush Chakraborty
Coquitlam,BC
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Area Manager
TELUS Trusted Provider
10.2022 - 08.2023
- Executed proven strategies to hit sales quota and help company achieve goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Built lasting relationships with clients through outstanding customer service interactions.
- Reported sales activity, increased sales by 35%, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Introduced new products to meet customer demand and increase profits.
- Exceeded targets by building, directing, and motivating high-performing sales team.
Internship Student
Asian Group
01.2022 - 06.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Developed and maintained relationships with key internal stakeholders.
- Answered and transferred more than 50 incoming telephone calls per day, taking messages for various staff members.
Education
BBA - Business Management
Capilano University
North Vancouver, BC12.2026
Skills
- Wireless Telecommunications
- Training and Development
- Teamwork and Collaboration
- Complex Problem-Solving
- Verbal Communication
- Customer Relations
- Customer Service
- Sales and Marketing
- Negotiation Tactics
- Time Management
Accomplishments
- Actively involved as a Board Member at Rotaract Club of Chittagong Green City.
- Organized several projects in community service including a Vitamin-A campaign, distributed warm clothes among poor people in winter.
- Actively engaged in the "Better Future Bangladesh/ Youth Voice Club" and organized several events to serve food to homeless children and needy people.
Timeline
Area Manager
TELUS Trusted Provider
10.2022 - 08.2023
Internship Student
Asian Group
01.2022 - 06.2022
BBA - Business Management
Capilano University
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