Ayman Benabdallah
Montreal,QC
Summary
Accomplished Lead Ramp Agent with a proven track record at Menzies Aviation and TSAS, enhancing on-time performance and team morale through expert aircraft marshalling and exceptional leadership. Skilled in ground support equipment operation and adept at fostering teamwork, I significantly minimized operational errors and improved safety protocols.
Overview
4
4
years of professional experience
Work History
Lead Ramp Agent
Menzies Aviation
05.2023 - Current
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Coordinated efforts between maintenance teams, crew members, and airport staff for seamless daily operations.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Guided aircraft into and out of parking positions using hand signals.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Lead Ramp Agent
TSAS
09.2021 - 05.2023
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
- Liaised with other departments such as customs agents or security officials when necessary to maintain proper documentation requirements.
Ramp Agent
TSAS
03.2021 - 09.2021
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Education
Professional Study Diploma In IT Support - IT
École Supérieure Internationale De Montreal
6555 Chemin De CDN08.2022
Skills
- Aircraft Marshalling
- Ground Support Equipment Operation
- Airport Security Regulations
- Baggage handling
- Load Planning
- Loading and unloading
- Marshaling aircraft
- Team Leadership
- Ramp Security
- Pushback (787-777-737-333-332-321-320)
- High loader ( commander 30-15 / lantis)
- Teamwork and Collaboration
- Excellent Communication
- Problem-solving abilities
Languages
English
Professional Working
French
Full Professional
Arabic
Native or Bilingual
Timeline
Lead Ramp Agent
Menzies Aviation
05.2023 - Current
Lead Ramp Agent
TSAS
09.2021 - 05.2023
Ramp Agent
TSAS
03.2021 - 09.2021
Professional Study Diploma In IT Support - IT
École Supérieure Internationale De Montreal
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