Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Accomplishments
Software
Languages
Interests
Work Preference
Timeline
Receptionist
Ayesha Zafar

Ayesha Zafar

Montreal,QC

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

10
10
years of professional experience

Work History

Medical Office Administrator

Angelique Dentaire
St Lazare QC
10.2023 - 03.2024
  • Supported physicians in providing high-quality patient care through effective organization of medical records, lab results, and diagnostic reports.
  • Oversaw the implementation of a new EHR system, leading staff training sessions and addressing technical issues as they arose during the transition period.
  • Maintained patient databases and updated information in alignment with HIPAA protocols.
  • Streamlined medical office operations by implementing efficient scheduling and appointment management systems.

Project Manager, Client Services

Tehrani General Construction Ltd
Toronto, Ontario
12.2017 - 01.2019
  • It contributed to the planning and execution of the ongoing project, to ensure its success.
  • Organized and maintained project documents, and updated the digital database.
  • Coordinated with team members and worked with clients to meet the assignment's expectations.

Administration Coordinator

Chicken Cottage Head Office
London, United Kingdom
07.2012 - 04.2015
  • Performed basic bookkeeping tasks such as reconciling, account receivables and payables
  • Scheduled appointments between staff members and outside parties as needed
  • Documented and updated company data files and clients records to keep on track.

Customer Services Representative Lead Position

Ufone Telecommunication Ltd
Pakistan
08.2009 - 09.2011
  • Delivered attentive service to customers by actively listening to identify their needs and provide solutions, resulting in an increase of customer satisfaction
  • Executed operational processes with accuracy and efficiency by following detailed instructional manuals, thus eliminating technical errors to save time and money.

Teacher

AL.Minhaj Islamic school system Pakistan
Rawalpindi , Punjab
07.2008 - 08.2011
  • Instructed students in various academic subjects including math, science, language arts, social studies, and history.
  • Developed and executed instructional plans aligned with curriculum goals.
  • Ensured a positive learning atmosphere for students through the enforcement of school policies.
  • Developed and nurtured strong connections with students, parents, and teaching staff.

Education

Junior IT Analyst - Information And Computer Systems

Google IT Support Professional Certificates
NPower Canada
08.2024

Operating Systems And You: Becoming A Power User - Computer Operating System

Google IT Support Professional Certificates
Npower Canada
07.2024

The Bits And Bytes of Computer Networking - Computer Networking

Google IT Support Professional Certificates
Npower Canada
06.2024

Technical Support Fundamentals - Information And Computer Systems

Google IT Support Professional Certificates
Npower Canada
05.2024

Specialized In Applied Information Technology - Medical Office Administrator

CDI COLLEGE
Pointe-Claire, QC
09.2023

ACCA - Advanced Accounting And Finance

London School of Business And Finance
London UK
03.2015

B.COM Bachelor of Commerce - Business Management, IT, Financial Management

University of Punjab
Pakistan
08.2009

Skills

  • Understanding of medical ethics
  • Understanding of medical terminology
  • Presentation skills
  • Documentation and notes
  • Relationship building
  • Project planning and development
  • Budget administration
  • Performance Evaluations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • IT, NPOWER CANADA - GOOGLE IT SUPPORT CERTIFICATE
  • Junior IT Analyst

Accomplishments

Specialized in Applied Information Technology

Administration In Medical Field

Software

EXCEL DENT

Languages

English
Native language
Urdu
Proficient (C2)
C2
Punjabi
Beginner
A1

Interests

Project Management and Coordination

Work Preference

Work Type

Part TimeContract Work

Location Preference

HybridRemote

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionCompany Culture4-day work week

Timeline

Medical Office Administrator

Angelique Dentaire
10.2023 - 03.2024

Project Manager, Client Services

Tehrani General Construction Ltd
12.2017 - 01.2019

Administration Coordinator

Chicken Cottage Head Office
07.2012 - 04.2015

Customer Services Representative Lead Position

Ufone Telecommunication Ltd
08.2009 - 09.2011

Teacher

AL.Minhaj Islamic school system Pakistan
07.2008 - 08.2011

Junior IT Analyst - Information And Computer Systems

Google IT Support Professional Certificates

Operating Systems And You: Becoming A Power User - Computer Operating System

Google IT Support Professional Certificates

The Bits And Bytes of Computer Networking - Computer Networking

Google IT Support Professional Certificates

Technical Support Fundamentals - Information And Computer Systems

Google IT Support Professional Certificates

Specialized In Applied Information Technology - Medical Office Administrator

CDI COLLEGE

ACCA - Advanced Accounting And Finance

London School of Business And Finance

B.COM Bachelor of Commerce - Business Management, IT, Financial Management

University of Punjab
Ayesha Zafar