AYESHA AHMAR
Welland
Summary
Reliable and detail oriented professional with experience providing patient support and administrative assistance in clinical settings. Skilled in patient communication, exam room preparation, infection control, and specimen handling. Strong background in scheduling, electronic documentation, and managing records, with proven ability to multitask in fast-paced environments. Committed to maintaining confidentiality, supporting healthcare teams, and ensuring smooth clinic operations.
Overview
6
6
years of professional experience
Work History
Independent Sales Representative
ThememaxInc
Toronto
07.2023 - 12.2024
- Medical terminology & healthcare communication
- Call centre & dispatch-style operations
- Technical Troubleshooting
- Performance Monitoring & Optimization
- Communication & Presentation
- Critical thinking & decision-making under pressure
- Fast and accurate data entry (45+ wpm)
- Managing the Call Centre alongside the manager
- Maintained attention to detail when assessing and improving call center communications
- Assigning duties and supervising all the work being done
Medical Office Assistant
Sohmis Expros Inc.
Mississauga
04.2023 - 07.2023
- Patient communication & support
- Infection control & supply management
- Patient communication & support
- Medical transcription & accurate data entry
- Preparing physician day sheets & chasing results
- Filing, scanning & handling confidential records
- Reception duties: answering phones, greeting patients, managing front desk
Accounts payable/billing
Armbro Transport
Mississauga
01.2023 - 03.2023
- Processed vendor invoices, verified accuracy, and matched with purchase orders and delivery receipts.
- Prepared and issued customer invoices in compliance with transport contracts and billing schedules.
- Maintained accurate accounts payable records and ensured timely payments to suppliers.
- Reconciled statements of account, investigated discrepancies, and resolved billing issues.
- Entered data into accounting/transport management systems with high accuracy.
- Prepared weekly and monthly billing reports for management review.
Cashier/ Floor Trainer
Blondies Pizza
Mississauga
12.2022 - 01.2023
- Handled high volume of phone calls
- Speaking to customers in a friendly manner
- Handling cash and initiating end of day cash procedure
- Assist in food inventory and control
- Follow recipes, portion controls and presentation specification as set by the restaurant
- Clean food prep areas, equipment, utensils and strictly adhere to sanitation, food safety, and hygiene guidelines
Receptionist
Walk-in Clinic
Mississauga
06.2019 - 07.2019
- Prepared and analyzed patient charts and forms
- Helped patients with any queries about the clinic
- Helping the front desk with preparing all types of appointments and tasks
- Helping the back desk with lab tests and patient information
- Making calls and giving out test information
- Booking appointments
Education
Bachelors - Health Sciences
Queen's University
Skills
- Patient communication & support
- Vital signs measurement & documentation (under supervision)
- Exam room preparation & infection control
- Specimen handling & labeling (urine, swabs, stool samples)
- Assisting with minor procedures setup/cleanup (biopsies, pap tests, suture removals)
- Appointment scheduling & patient flow coordination
- Electronic documentation & EMR familiarity
- Billing knowledge & accurate data entry
- Records management & confidentiality (PHIPA compliant)
- Multitasking in fast-paced environments
- Collaboration with healthcare teams
- Time management, adaptability & attention to detail
References
Available upon request
Timeline
Independent Sales Representative
ThememaxInc
07.2023 - 12.2024
Medical Office Assistant
Sohmis Expros Inc.
04.2023 - 07.2023
Accounts payable/billing
Armbro Transport
01.2023 - 03.2023
Cashier/ Floor Trainer
Blondies Pizza
12.2022 - 01.2023
Receptionist
Walk-in Clinic
06.2019 - 07.2019
Bachelors - Health Sciences
Queen's University