Ayden Swantek
Guelph,ON
Summary
Dedicated service professional with a strong work ethic and a commitment to excellence, honed at Volkswagen. Proven ability to enhance customer satisfaction through effective communication and efficient support. Quick learner skilled in inventory management and safe driving, consistently contributing to team success and operational efficiency.
Experienced with maintaining cleanliness and organization in service environment. Utilizes effective communication and teamwork to ensure smooth operations and customer satisfaction. Track record of reliable and adaptable performance in dynamic settings.
Overview
5
5
years of professional experience
Work History
Service Porter
Volkswagen
02.2024 - Current
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Assisted technicians by retrieving and delivering parts efficiently during service appointments.
- Operated various tools and equipment to support vehicle maintenance tasks effectively.
- Managed inventory levels for supplies, ensuring timely availability for service operations.
- Communicated with customers regarding their vehicle status, providing updates and answering inquiries.
- Conducted routine inspections of vehicles parked in service area for safety compliance.
- Contributed to training new porters on operational procedures and best practices for efficiency.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Demonstrated commitment through impeccable attendance and quality performance.
- Communicated with coworkers and managers about completed duties.
Crew Member
McDonald’s
07.2020 - 04.2025
- Delivered exceptional customer service by efficiently processing orders and ensuring satisfaction.
- Operated kitchen equipment, adhering to safety and sanitation standards for food preparation.
- Collaborated with team members to maintain cleanliness and organization in dining areas.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trained new crew members on operational procedures and customer service protocols.
- Participated in team meetings to discuss strategies for improving workflow and service quality.
Education
High School Diploma -
John F Ross CVI
Guelph, ON06-2023
Skills
- Quick learner
- Strong work ethic
- Safe driving
- Goal oriented
Timeline
Service Porter
Volkswagen
02.2024 - Current
Crew Member
McDonald’s
07.2020 - 04.2025
High School Diploma -
John F Ross CVI