Aya Ahmad
Montreal,QC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
Work History
Key Holder
Reitmans
04.2023 - Current
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Host
Riviera
11.2023 - 03.2024
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Sales Associate
Winners
10.2021 - 09.2022
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Canadian Tire
09.2019 - 12.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
Restaurant Front of House
Déli-Taouk
01.2016 - 01.2020
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
École Secondaire Dorval-Jean XXIII
Dorval, QC06.2020
High School Diploma -
Adult High School
Ottawa, ON06.2024
Bachelor of Science -
Concordia University
Montreal, QC04.2028
Skills
- Great reasoning
- Patient
- Favors teamwork
- Good leadership
- Exceptionally welcoming
- Trilingual (French, English, Arabic)
- Capacity to adapt easily
- Athletic
Timeline
Host
Riviera
11.2023 - 03.2024
Key Holder
Reitmans
04.2023 - Current
Sales Associate
Winners
10.2021 - 09.2022
Sales Associate
Canadian Tire
09.2019 - 12.2019
Restaurant Front of House
Déli-Taouk
01.2016 - 01.2020
High School Diploma -
École Secondaire Dorval-Jean XXIII
High School Diploma -
Adult High School
Bachelor of Science -
Concordia University
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