Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Hi, I’m

Axel Velazquez Carrera

Wainwright,AB

Summary

Reliable and fast-learning team leader with experience in management, training, and operations. Proven ability to stay calm and productive in high-pressure, fast-paced environments. Known for a strong work ethic, adaptability across departments, and a tech-savvy approach to problem-solving. Skilled at maintaining accuracy and composure during peak business hours and challenging situations, while creating a motivated and supportive team environment.

Overview

2
years of professional experience

Work History

Walmart
Wainwright, Alberta

OMNI Department Manager
06.2024 - Current

Job overview

  • Support training and development of all OMNI Associates to strengthen team performance.
  • Manage back office setup, including reviewing future grocery order summaries, daily pickup reports, and preparing handhelds and printers.
  • Lead by example by providing exceptional customer service—greeting customers, assisting with locating products, promoting services, and supporting purchase decisions.
  • Communicate customer or associate concerns to management to support issue resolution, and ensure a positive shopping and work environment.
  • Monitor customer satisfaction by reviewing order feedback and comments, identifying trends, and working with the team to improve service quality and fulfillment accuracy.

Walmart
Wainwright, Alberta

OMNI Customer Fulfillment Associate
03.2023 - 06.2024

Job overview

  • Accurately pick and assemble customer orders from various temperature zones, ensuring on-time delivery, and high-quality standards.
  • Select only the freshest, undamaged items to maintain optimal product quality.
  • Pack totes efficiently to optimize space while safeguarding product integrity.
  • Balance fulfillment duties with excellent customer service, assisting with inquiries, and resolving issues as needed.
  • Adhere to all safety and food hygiene procedures, maintaining a clean work area, and operating equipment responsibly.

Education

Franklin Heights High School
Columbus, OH

High School Diploma
06-2022

Skills

  • Time management
  • Safety compliance
  • Workflow optimization
  • Scheduling
  • Task delegation
  • Fast learner
  • Able to perform in fast-paced environments
  • Team player
  • Efficient multitasking in time-sensitive situations
  • Strong ability to perform under stress
  • Adaptability and flexibility

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

OMNI Department Manager

Walmart
06.2024 - Current

OMNI Customer Fulfillment Associate

Walmart
03.2023 - 06.2024

Franklin Heights High School

High School Diploma

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Axel Velazquez Carrera